CiviCRM Community Forums (archive)

Hi, we are getting this error on one of our sites when an existing contact is being edited. After some debugging, I found that every time I get this error the action is 'Add' instead of 'Update' even though I am editing an existing contact. So, it follows the 'add' logic in Edit.php->preprocess and fails with a fatal error at:

$this->_contactType = CRM_Utils_Request::retrieve( 'ct', 'String', $this, true, null, 'REQUEST' );

I am not sure why the action is set to 'add'. Please see the stack trace below:

/var/www/xxx/sites/all/modules/civicrm/CRM/Core/Error.php, backtrace, 258
/var/www/xxx/sites/all/modules/civicrm/CRM/Utils/Request.php, fatal, 108
/var/www/xxx/sites/all/modules/civicrm/CRM/Contact/Form/Edit.php, retrieve, 152
/var/www/xxx/sites/all/modules/civicrm/CRM/Core/Form.php, preProcess, 300
/var/www/xxx/sites/all/modules/civicrm/CRM/Core/QuickForm/Action/Upload.php, buildForm, 123
/var/www/xxx/sites/all/modules/civicrm/packages/HTML/QuickForm/Controller.php, perform, 195
/var/www/xxx/sites/all/modules/civicrm/packages/HTML/QuickForm/Page.php, handle, 95
/var/www/xxx/sites/all/modules/civicrm/CRM/Core/Controller.php, handle, 223
/var/www/xxx/sites/all/modules/civicrm/CRM/Utils/Wrapper.php, run, 77
/var/www/xxx/sites/all/modules/civicrm/CRM/Core/Invoke.php, run, 561
/var/www/xxx/sites/all/modules/civicrm/CRM/Core/Invoke.php, form, 259
/var/www/xxx/sites/all/modules/civicrm/CRM/Core/Invoke.php, contact, 98
/var/www/xxx/sites/all/modules/civicrm/drupal/civicrm.module, invoke, 329
, civicrm_invoke,
/var/www/xxx/includes/menu.inc, call_user_func_array, 418
/var/www/xxx/index.php, menu_execute_active_handler, 15

I have seen multiple forum posts for the same issue but could not find any resolution so far. I appreciate peoples insight into this issue.

Thanks.

Thank you apolloblundr.
It happens with organizations (probably because they are the most edited contacts on our site) and is not consistent. The same org that couldn't be edited can be edited later. You are correct that when the edit fails, the action is set to add (the default action type) and so preprocess can not find ct. After debugging the civi code, we found that the session civi looks at after save button is clicked has the action set to 1 and doesn't have cid.

                CRM_Contact_Form_Edit_2a1465b42118893db4c2f2154aa2c57e_3907     Array [2]       
                        qfKey   (string:37) 2a1465b42118893db4c2f2154aa2c57e_3907       
                        action  (int) 1

Where as when the edit is successful, the session has qfkey, action, cid & uploadnames:

                CRM_Contact_Form_Edit_2a1465b42118893db4c2f2154aa2c57e_6006     Array [4]       
                        qfKey   (string:37) 2a1465b42118893db4c2f2154aa2c57e_6006       
                        action  (int) 2
                        cid     (string:4) 4689
                        uploadNames     null 

It looks like the session is sent correctly to drupal but somehow it doesn't get written to the sessions table and so can not be found by civi.

We also found some javascript errors in the logs and when we cleaned those up, the ct error stopped happening. Jury is still out on whether this will really fix the error on our live site. I will post back once that is confirmed.

peterd, sorry for the delay in my response. We haven't heard any complaints about the ct error after cleaning up javascript errors so, I am guessing that helped. I will update this thread if we hear anything.