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Author Topic: Changing hosting providers for CiviCRM 1.9 causing redirect on Civi images.  (Read 2059 times)

jasonjwwilliams

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Changing hosting providers for CiviCRM 1.9 causing redirect on Civi images.
March 04, 2009, 12:10:14 am
I've moved our Drupal/CiviCRM install from a grid container at MediaTemple to a VPS at SliceHost. Everything seems to be working with the exception of some parts of Civi. When you try to view a CiviEvent item or even load one of the required Civi images (/civicrm/i/contact_ind.gif), you get redirected to /civicrm/dashboard?reset=1

I'm a bit befuddled as to why this is occurring. Any pointers are greatly appreciated.

Thank you in advance.

-J

Piotr Szotkowski

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Re: Changing hosting providers for CiviCRM 1.9 causing redirect on Civi images.
March 04, 2009, 02:17:11 am
Quote from: jasonjwwilliams on March 04, 2009, 12:10:14 am
I've moved our Drupal/CiviCRM install from a grid container at MediaTemple to a VPS at SliceHost. Everything seems to be working with the exception of some parts of Civi. When you try to view a CiviEvent item or even load one of the required Civi images (/civicrm/i/contact_ind.gif), you get redirected to /civicrm/dashboard?reset=1

Do other images/CSS/JavaScript load properly? The first thing would be to check the resource URL in your CiviCRM settings.
If you found the above helpful, please consider helping us in return – you can even steer CiviCRM’s future and help us extend CiviCRM in ways useful to you.

jasonjwwilliams

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Re: Changing hosting providers for CiviCRM 1.9 causing redirect on Civi images.
March 04, 2009, 12:06:37 pm
Is the resource URL stored in the config_backend record? Technically, while the base directory path has changed the URL hasn't.

Thank you in advance.

-J

Piotr Szotkowski

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Re: Changing hosting providers for CiviCRM 1.9 causing redirect on Civi images.
March 05, 2009, 02:20:14 am
Quote from: jasonjwwilliams on March 04, 2009, 12:06:37 pm
Is the resource URL stored in the config_backend record?

Yes, and you can set it via Administer CiviCRM. You can set there both the URL and the file locations; apart from that, you might also want to check the value of $civicrm_root in your civicrm.settings.php file.

Please also update your forum profile with the CiviCRM and CMS versions that you’re running.
If you found the above helpful, please consider helping us in return – you can even steer CiviCRM’s future and help us extend CiviCRM in ways useful to you.

jasonjwwilliams

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Re: Changing hosting providers for CiviCRM 1.9 causing redirect on Civi images.
March 05, 2009, 10:29:53 am
Thank you all for your help. Clearing the config_back_end field in the civicrm_domain table corrected the issue.
« Last Edit: March 06, 2009, 01:55:43 pm by Dave Greenberg »
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  • Old sections (read-only, deprecated) »
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  • Changing hosting providers for CiviCRM 1.9 causing redirect on Civi images.

This forum was archived on 2017-11-26.