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  • CiviEvent- Can't Turn off Second Profile
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Author Topic: CiviEvent- Can't Turn off Second Profile  (Read 1363 times)

bsorgi

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CiviEvent- Can't Turn off Second Profile
March 05, 2009, 05:09:55 pm
Hi Guys,

I have an existing event set up which allows for online registration... However I am having trouble with including profiles.

The "include profile at the top of the page" selection works and is functioning properly. However, the "include profile at the bottom of the page" option shows that it is using a profile as well... which is a problem.

I selected the "--" option in the pulldown menu and hit save to disable the second profile at the bottom of the page, however the event is still using this both profiles. Regardless of whether I switch the top and the bottom profile selections... CiviEvent is still using both profiles.

I have emptied my cache, reset my cookies, etc... and the problem still persists.


Any advice or recommendations would be most appreciated,
Thanks Guys!

Donald Lobo

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Re: CiviEvent- Can't Turn off Second Profile
March 05, 2009, 08:50:57 pm

Your best bet might be to examine and clean up the civicrm_uf_join table and ensure that there is only one profile attached to that page. There seems to be a bug in that part of the code that we have been unable to reproduce (but have gotten a few reports on it)

by any chance was your site an upgrade from 2.0 / 1.x

lobo
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bsorgi

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Re: CiviEvent- Can't Turn off Second Profile
March 06, 2009, 08:35:44 am
The site was not an upgrade from 2.0 or 1.x.

maydog

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Re: CiviEvent- Can't Turn off Second Profile - URGENT
March 17, 2009, 01:41:59 pm
Hi,

I'm having the same exact issue.  This is rather urgent for me, but I'm not able to tell how to properly edit the civicrm_uf_join table - there are multiple events listed.  How do I know which one is the one I need to fix?

My event registration page with this issue can be seen at http://www.maydog.org/park/civicrm/event/register?id=2&reset=1

Thanks.

Sunil

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Re: CiviEvent- Can't Turn off Second Profile
March 17, 2009, 11:36:19 pm
Hi
Looking at URL
Quote
My event registration page with this issue can be seen at http://www.maydog.org/park/civicrm/event/register?id=2&reset=1
Your event id is 2
To remove the second profile for event id 2

execute the following query

Code: [Select]
DELETE FROM  civicrm_uf_join WHERE entity_table='civicrm_event' AND entity_id =2 AND weight = 2

It will remove the second profile for the event id 2
Details
id=2 in URL      == entity_id = 2
second profile  == weight = 2

sunil

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maydog

  • Guest
Re: CiviEvent- Can't Turn off Second Profile
March 18, 2009, 06:12:43 am
Hi,

Thanks for your help.

When I executed that query, the second brief profile was replaced by the full profile.  Changing "full profile" to "-select-" on the online reg configuration page resulted in the full profile being replaced, once again, by the brief profile.

Browsing the table in phpMyAdmin, I saw that for entity_id=2, there were rows in weights 3, 4, and 5 - I deleted all of those, and the brief profile is now the only profile on the page.

Thanks again.

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  • CiviCRM Community Forums (archive) »
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  • CiviEvent- Can't Turn off Second Profile

This forum was archived on 2017-11-26.