CiviCRM Community Forums (archive)

Hi there,

Small addition to the inline help which I think will be useful for users:

The current help field for "Update contact on a duplicate match?" reads

"If enabled, the contact record is updated if a matching existing record is found. Note that if there are multiple matches, the first match found is updated."

I think it should also include a definition of what happens when it isn't checked (I took this from the wiki).

"If not enabled, the user will get a "duplicate record" warning and their input will not be saved."

Michael - good suggestion. I've updated the help for 2.2 as follows:
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If you are using this profile as a contact signup and editing form, OR in an online contribution page, OR in an event registration page - this option controls what happens if the data matches an existing contact record. If this option is enabled, the matching contact record is updated. Otherwise the user will get a "duplicate record" warning, and their input will not be saved. Contact matching is based on your configured "Strict" rule for matching duplicate contacts. (learn more...)

NOTE: If there are multiple matching contacts, the first matching found record is updated.

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More info is a link to http://wiki.civicrm.org/confluence/display/CRMDOC/Find+and+Merge+Duplicate+Contacts

(If you start finding a lot more places where the help needs improving - might be best to submit a set of patches - or at some point get you added to SVN :-) ).