CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • CiviMail Reply-To Questions
Pages: [1]

Author Topic: CiviMail Reply-To Questions  (Read 1512 times)

emilyf

  • Ask me questions
  • ****
  • Posts: 696
  • Karma: 54
  • CiviCRM version: 2.x - 4.x
  • CMS version: Drupal 5, 6, 7
CiviMail Reply-To Questions
July 23, 2007, 07:48:50 am
I am using 1.7 with CiviMail. I have "Forward Replies" checked in my mailings. When the mailing gets sent out, the return address ends up being something like this (two examples below based on the person receiving the email):
reply.1.11.39.8c8331e8206641c5efa93ae3b37fa78bf4a03519-newslettr=mydomain.org@dev.mydomain.org
reply.1.11.38.43751b6bca6b709441017bb74f3be74318ce9840-cstanly=mydomain.org@dev.mydomain.org

Two questions. First, I have tried doing a reply-to from all the people's email addresses who received the mailing I sent out (to a test group). The only email that seems to have actually been delivered is when I reply from the same email address that originally sent the mailing. For all others that try to do a reply-to, the emails appear to be lost in the ether....can't find them anyway.

Second, the end of that string is confusing me (dev.mydomain.org). The dev.mydomain.org address is from an old server. I have migrated CiviCRM to a completely new server. I don't understand why that address is coming through. Where does it pull that from?

Thanks,
Emily

Piotr Szotkowski

  • Moderator
  • I live on this forum
  • *****
  • Posts: 1497
  • Karma: 57
Re: CiviMail Reply-To Questions
July 23, 2007, 01:12:34 pm
First, the second part – the domain is configured in Administer CiviCRM → Edit Domain Information →  Email Domain.

Once you fix the domain, can you test whether the replies work? (I assume you have the return channel set up correctly, and that e.g. unsubscribe via email works.)
If you found the above helpful, please consider helping us in return – you can even steer CiviCRM’s future and help us extend CiviCRM in ways useful to you.

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • CiviMail Reply-To Questions

This forum was archived on 2017-11-26.