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Author Topic: More successful deliveries than intended recipients  (Read 848 times)

jrkelley32

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More successful deliveries than intended recipients
March 19, 2009, 01:49:04 pm
Hi,

I'm running CiviCRM 2.1.4, send out a 37,000 mailing, and civicrm reported 58,000 deliveries.  I noted I received a few duplicates to my various email addresses.  Also, my bounce numbers are only a handful yet my incoming logs indicate no shortage of bounces.  Advice/help would be appreciated.  I'm running it under Joomla 1.5.

Thanks

Donald Lobo

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Re: More successful deliveries than intended recipients
March 19, 2009, 02:33:51 pm

can you try sending out an email with a smaller subset, potentially to only your email addresses where you got duplicates

thanx

lobo
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jrkelley32

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Re: More successful deliveries than intended recipients
March 19, 2009, 04:50:43 pm
I have done a bunch of smaller emails with no apparent issues.  The numbers seemed to line up.

jrkelley32

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Re: More successful deliveries than intended recipients
March 20, 2009, 08:31:19 am
Did another smaller mailing this morning (these mailings are all using Smart Groups, BTW.
The smart group has 6587  members and the mailing reported 6583 deliveries.  The cron scheduler was set to every 15 minutes but I have now set it to once per hour.
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  • More successful deliveries than intended recipients

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