CiviCRM Community Forums (archive)

I scheduled a mailing to around 250 people, containing a reference / link to a CiviContribute page. The mailing reported success but not everyonw (including me and one of the other administrators) received the email.

Can you offer any ideas why this could have happened?

Looking at the mailing report, there were clicks on the link (15 at last count), and some of those resulted in actual contributions. So some people received the email.

Thanks

Is there a way that I can look at the log of the mailing to see who it was sent to?

In addition

1. Make sure twice email addresses are correct.
> What is a "twice email address"?

2. Contacts are not deceased.
> Both known contacts who didn't receive the email are not deceased

3. Contacts does not have "NO BULK EMAILS (User Opt Out)" option set.
> How would I check this

4. Contacts email address should not be "On Hold".
> How would I check this?

Is there a way that I can look at the log of the mailing to see who it was sent to?

go to CiviMail -> click "Report" for give mailing from Action -> check "Intended Recipients"

1. Make sure twice email addresses are correct.
> What is a "twice email address"?

I mean to say, double check "email address"  for target contacts.

Best bet would be find contacts -> more action -> send email to contacts.
Are these contacts able to receive email ?

kiran