CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • cannot download ical file in IE
Pages: [1] 2

Author Topic: cannot download ical file in IE  (Read 5998 times)

aeszq

  • I post occasionally
  • **
  • Posts: 53
  • Karma: 0
cannot download ical file in IE
March 22, 2009, 07:08:53 pm
HI guys, my ical files on the event pages cannot be downloaded in IE, but ok in FireFox.
The error message is:
   Internet Explorer cannot download ical from www.....com
   Internet Explorer was not able to open this Internet site. The requested site is either unavailable or cannot be found. Please try again later.

Does anybody have idea what's going on there?

dominion

  • Guest
Re: cannot download ical file in IE
March 22, 2009, 07:13:59 pm
Hi Aeszq,

Please post the version of civicrm that you are using, and the version of drupal/joomla that you are using so that we can help you troubleshoot the issue further.
« Last Edit: March 22, 2009, 07:24:46 pm by dominion »

aeszq

  • I post occasionally
  • **
  • Posts: 53
  • Karma: 0
Re: cannot download ical file in IE
March 22, 2009, 07:26:08 pm
Thanks, Dominion. i'm currently using drupal 6.10 and civicrm 2.2.0 which is upgraded from 2.2 beta version.

aeszq

  • I post occasionally
  • **
  • Posts: 53
  • Karma: 0
Re: cannot download ical file in IE
March 22, 2009, 08:08:24 pm
Hi guys, I just found out the reason.
I use https link for the event page and that's why IE cannot download it.
When I turn off SSL link. it worked.
But I think I still need it works in secure link.
So could anybody give me some headsup?

dominion

  • Guest
Re: cannot download ical file in IE
March 22, 2009, 08:11:10 pm
Have you checked to make sure that you're using the latest copy of IE7, with all updates?
Have you also tried it on another pc that you own, to rule out the computer as being the issue?

and have you tried seeing if it works on the demo?
http://drupal.demo.civicrm.org/

dominion

  • Guest
Re: cannot download ical file in IE
March 22, 2009, 08:12:47 pm
Quote from: aeszq on March 22, 2009, 08:08:24 pm
Hi guys, I just found out the reason.
I use https link for the event page and that's why IE cannot download it.
When I turn off SSL link. it worked.
But I think I still need it works in secure link.
So could anybody give me some headsup?

Ah! That makes much more sense to me now. 
Do you have a valid SSL certificate installed on your site? 
I had a similar issue with that until I tested it on a server with a working SSL certificate.

Eileen

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4195
  • Karma: 218
    • Fuzion
Re: cannot download ical file in IE
March 22, 2009, 08:22:57 pm
Are you able to publish the link to your ics? Also, when you access it from Firefox try making sure you have logged out of your site first. It could be that it's not available to anonymous users but you have cached credentials in firefox but not IE (in which case you need to look at your event permissions)
Make today the day you step up to support CiviCRM and all the amazing organisations that are using it to improve our world - http://civicrm.org/contribute

aeszq

  • I post occasionally
  • **
  • Posts: 53
  • Karma: 0
Re: cannot download ical file in IE
March 22, 2009, 08:30:20 pm
Yes, I think the certificate is working.
When I view certificate in IE, it says "This certificate is OK."

aeszq

  • I post occasionally
  • **
  • Posts: 53
  • Karma: 0
Re: cannot download ical file in IE
March 22, 2009, 08:47:09 pm
I have cleared cache in Firefox and logged out. It worked ok in FF.
The link to the ics is https://crm.csf.com.au/civicrm/event/ical?reset=1&id=3

Thanks ,guys.

dominion

  • Guest
Re: cannot download ical file in IE
March 22, 2009, 09:15:43 pm
it looks like you're making changes to the site....

Error: Could not create directory: /var/www/crm.csf.com.au/sites/default/files/civicrm.
If you have moved your database from a development install to a production install and the directory paths are different, please set the column config_backend in the civicrm_domain table to NULL. You will need to reinitialize your settings in the production install.

Let us know when it's live again.

aeszq

  • I post occasionally
  • **
  • Posts: 53
  • Karma: 0
Re: cannot download ical file in IE
March 22, 2009, 09:22:55 pm
oops........  It is live now.

Eileen

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4195
  • Karma: 218
    • Fuzion
Re: cannot download ical file in IE
March 22, 2009, 11:03:47 pm
I can download it in IE & firefox but there are no upcoming events in it
Make today the day you step up to support CiviCRM and all the amazing organisations that are using it to improve our world - http://civicrm.org/contribute

dominion

  • Guest
Re: cannot download ical file in IE
March 22, 2009, 11:26:43 pm
Quote from: Eileen on March 22, 2009, 11:03:47 pm
I can download it in IE & firefox but there are no upcoming events in it

BEGIN:VCALENDAR
VERSION:2.0
PRODID:-//CiviCRM//NONSGML CiviEvent iCal//EN
METHOD:PUBLISH
END:VCALENDAR

Looks like it's functioning again, but also, no event.

aeszq

  • I post occasionally
  • **
  • Posts: 53
  • Karma: 0
Re: cannot download ical file in IE
March 23, 2009, 04:30:38 pm
Thanks dominion & Eileen.

It's wierd that I still cannot download it in IE7 . I tried 5 mahines in different states. None could download it.

Could I ask you what IE version u got and if there is a specific setting need to be turned on/off ?

Eileen

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4195
  • Karma: 218
    • Fuzion
Re: cannot download ical file in IE
March 23, 2009, 05:26:28 pm
Actually IE isn't doing it now but it's not a good test without any events in it.
Make today the day you step up to support CiviCRM and all the amazing organisations that are using it to improve our world - http://civicrm.org/contribute
Pages: [1] 2
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • cannot download ical file in IE

This forum was archived on 2017-11-26.