CiviCRM Community Forums (archive)

This takes my whole site down. I've uninstalled and reinstalled with no affect.

Fatal error: require_once() [function.require]: Failed opening required 'CRM/Utils/System.php' (include_path='.:/nfsn/apps/php5/lib/php/:/nfsn/apps/php/lib/php/') in /f1/content/overtheedge/public/sites/all/modules/civicrm/drupal/civicrm.module on line 239

And

Page not found

    * warning: include_once(sites/tidesandcycles.org/civicrm.settings.php) [function.include-once]: failed to open stream: No such file or directory in /f1/content/overtheedge/public/sites/all/modules/civicrm/drupal/civicrm.module on line 236.
    * warning: include_once() [function.include]: Failed opening 'sites/tidesandcycles.org/civicrm.settings.php' for inclusion (include_path='.:/nfsn/apps/php5/lib/php/:/nfsn/apps/php/lib/php/') in /f1/content/overtheedge/public/sites/all/modules/civicrm/drupal/civicrm.module on line 236.
    * warning: require_once(CRM/Utils/System.php) [function.require-once]: failed to open stream: No such file or directory in /f1/content/overtheedge/public/sites/all/modules/civicrm/drupal/civicrm.module on line 239.
    * warning: include_once(sites/tidesandcycles.org/civicrm.settings.php) [function.include-once]: failed to open stream: No such file or directory in /f1/content/overtheedge/public/sites/all/modules/civicrm/drupal/civicrm.module on line 236.
    * warning: include_once() [function.include]: Failed opening 'sites/tidesandcycles.org/civicrm.settings.php' for inclusion (include_path='.:/nfsn/apps/php5/lib/php/:/nfsn/apps/php/lib/php/') in /f1/content/overtheedge/public/sites/all/modules/civicrm/drupal/civicrm.module on line 236.
    * warning: require_once(CRM/Utils/System.php) [function.require-once]: failed to open stream: No such file or directory in /f1/content/overtheedge/public/sites/all/modules/civicrm/drupal/civicrm.module on line 239.
    * warning: include_once(sites/tidesandcycles.org/civicrm.settings.php) [function.include-once]: failed to open stream: No such file or directory in /f1/content/overtheedge/public/sites/all/modules/civicrm/drupal/civicrm.module on line 236.
    * warning: include_once() [function.include]: Failed opening 'sites/tidesandcycles.org/civicrm.settings.php' for inclusion (include_path='.:/nfsn/apps/php5/lib/php/:/nfsn/apps/php/lib/php/') in /f1/content/overtheedge/public/sites/all/modules/civicrm/drupal/civicrm.module on line 236.
    * warning: require_once(CRM/Utils/System.php) [function.require-once]: failed to open stream: No such file or directory in /f1/content/overtheedge/public/sites/all/modules/civicrm/drupal/civicrm.module on line 239.

The requested page could not be found.

When I delete all of the civiCRM files my site returns to working condition.

These errrors mean CiviCRM can’t find its files. Did CiviCRM install properly?

Quote

Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 122880 bytes) in /f1/content/overtheedge/public/sites/all/modules/civicrm/CRM/Contact/BAO/Relationship.php on line 819

This means your combination of Drupal modules (CiviCRM and others) requires more memory than your current PHP limit of 32 MiB. You need to change your memory_limit setting, either in php.ini or ask your hosting provider.

And what does this mean?

    * warning: tempnam() [function.tempnam]: open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (/f1/content/overtheedge/:/nfsn/content/overtheedge/:/nfsn/apps/php5/lib/php/:/nfsn/apps/php/lib/php/:/nfsn/content/content/nfsn/) in /f1/content/overtheedge/public/modules/print/dompdf-0.5.1/include/image_cache.cls.php on line 105.
    * warning: unlink() [function.unlink]: Unable to access in /f1/content/overtheedge/public/modules/print/dompdf-0.5.1/include/image_cache.cls.php on line 153.

And what does this mean?

Quote

    * warning: tempnam() [function.tempnam]: open_basedir restriction in effect. File(/tmp) is not within the allowed path(s): (/f1/content/overtheedge/:/nfsn/content/overtheedge/:/nfsn/apps/php5/lib/php/:/nfsn/apps/php/lib/php/:/nfsn/content/content/nfsn/) in /f1/content/overtheedge/public/modules/print/dompdf-0.5.1/include/image_cache.cls.php on line 105.
    * warning: unlink() [function.unlink]: Unable to access in /f1/content/overtheedge/public/modules/print/dompdf-0.5.1/include/image_cache.cls.php on line 153.

It means that the print module (or its dompdf part) is not compatible with open_basedir – but this doesn’t seem to be related to CiviCRM.

I'm still struggling with this. I did find that if I changed the timeout settings in PHP.ini (see below), CiviCRM would not produce the WSOD, but still wouldn't work. I think it comes down to a line in Install.php that uses a PHP Global called $cmspath and $cmspath is associated with a different file structure than I have. I don't know where this association takes place, or I'd change my file structure to satisfy the little monster. Obviously, I don't know much about PHP, but can anyone tell me where that global is defined?
I also found I had three different PHP.ini files: one in Windows, one in Apache, and one in the PHP folder. Apparently the one in PHP folder is controlling.
I also found that by untarring the CiviCrm distro directly into htdocs results in a separate Drupal folder, as opposed to untarring it in the download folder and then moving the contents. CiviCrm still doesn't work, but I think I'm closer to a solution.
Thanks for any help.

Where do I find open_basedir to turn it off? Ya gotta remember that us noobs are strangers to these parts. Or as they used to say at the MIT Media Lab, "you have to make it so simple that it can be understood by a 12-year-old or a Rear Admiral". But thanks for the on-going advice.