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Author Topic: issues when adding records to events or groups from the actions menu  (Read 686 times)

Sarah

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issues when adding records to events or groups from the actions menu
March 27, 2009, 01:10:44 pm
I have been having a problem where when I search the database for records, and use the actions menu to add them to an event, multiple records are created. It will create a number of participants from one of the records or another.

Additionally when I search for a records based on a certain criteria (like source code), and add them to a group from the events menu, and then create a new group for them to be added to, it adds more records than are selected. For example I have selected 297 records, I get the confirmation message 297 records have been added to your group, 3 records have not been added (already in group)

 I haven't been able to reproduce this on the demo, I believe it's a problem with our site specifically, but I can't identify what.  Also, I can't tell if the two issues are related.

Donald Lobo

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Re: issues when adding records to events or groups from the actions menu
March 27, 2009, 02:08:40 pm

sarah:

would be great if you can do the foll:

1. upgrade to 2.1.6 (or even better to 2.2.1)

2. if the problem is still happening after the upgrade, can u get aaron to give us shell and web access to the machine. Also the exact steps for us to reproduce the problem on your machine

thanx

lobo
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • issues when adding records to events or groups from the actions menu

This forum was archived on 2017-11-26.