CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMember (Moderator: Deepak Srivastava) »
  • Contact Dashboard for CiviMember - Renew Now Credit Card Fails
Pages: [1]

Author Topic: Contact Dashboard for CiviMember - Renew Now Credit Card Fails  (Read 1588 times)

hintbw

  • I’m new here
  • *
  • Posts: 20
  • Karma: 1
    • AzTEA
Contact Dashboard for CiviMember - Renew Now Credit Card Fails
March 29, 2009, 12:07:26 am
CiviCRM 2.1.4

When you go into a contact record and click on the membership tab and hit renew now credit card it results in a fatal error with the following error message and backtrace:

backTrace

/home/aztea/public_html/current/sites/all/modules/civicrm/CRM/Core/Error.php, backtrace, 260
/home/aztea/public_html/current/sites/all/modules/civicrm/CRM/Member/Form/MembershipRenewal.php, fatal, 112
/home/aztea/public_html/current/sites/all/modules/civicrm/CRM/Core/Form.php, preProcess, 312
/home/aztea/public_html/current/sites/all/modules/civicrm/CRM/Core/QuickForm/Action/Display.php, buildForm, 98
/home/aztea/public_html/current/sites/all/modules/civicrm/packages/HTML/QuickForm/Controller.php, perform, 203
/home/aztea/public_html/current/sites/all/modules/civicrm/packages/HTML/QuickForm/Page.php, handle, 103
/home/aztea/public_html/current/sites/all/modules/civicrm/CRM/Core/Controller.php, handle, 232
/home/aztea/public_html/current/sites/all/modules/civicrm/CRM/Member/Page/Tab.php, run, 177
/home/aztea/public_html/current/sites/all/modules/civicrm/CRM/Member/Page/Tab.php, edit, 219
/home/aztea/public_html/current/sites/all/modules/civicrm/CRM/Core/Invoke.php, run, 197
/home/aztea/public_html/current/sites/all/modules/civicrm/drupal/civicrm.module, invoke, 315
, civicrm_invoke,
/home/aztea/public_html/current/includes/menu.inc, call_user_func_array, 348
/home/aztea/public_html/current/index.php, menu_execute_active_handler, 18

unrecoverable error
    Sorry. A non-recoverable error has occurred.

    Could not find valid payment processor for this page

    Return to home page.

« Last Edit: March 29, 2009, 12:16:13 am by hintbw »
---
Brett

hintbw

  • I’m new here
  • *
  • Posts: 20
  • Karma: 1
    • AzTEA
Re: Contact Dashboard for CiviMember - Renew Now Credit Card Fails
March 29, 2009, 12:14:25 am
I should add that our Payment Processor is PayPal Standard
---
Brett

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Contact Dashboard for CiviMember - Renew Now Credit Card Fails
March 29, 2009, 07:37:34 am

the above message indicates that we could not find a valid payment processor. For online membership renewal you need a payment processor that accepts credit cards on the web page (i.e. paypal pro, authorize.net etc).

Paypal Standard does not meet the above criteria. Hence it is a valid error message

lobo

A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

hintbw

  • I’m new here
  • *
  • Posts: 20
  • Karma: 1
    • AzTEA
Re: Contact Dashboard for CiviMember - Renew Now Credit Card Fails
March 30, 2009, 12:01:49 pm
We currently use PayPal standard for online membership renewal (where a user goes in and signs up for a membership using PayPal standard using a contribution page for the membership) and we have used it like that for the last year at least.

Are you saying that normally CiviMember shouldn't be able to allow for online self-service membership renewals or just that a back-office credit card renewal can only use Paypal Pro, authorize.net, etc and not Paypal standard?
---
Brett

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Contact Dashboard for CiviMember - Renew Now Credit Card Fails
March 30, 2009, 12:15:23 pm

to clarify:

back-office credit card renewals need a paypal pro / authorize.net account

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

Dave Greenberg

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 5760
  • Karma: 226
    • My CiviCRM Blog
Re: Contact Dashboard for CiviMember - Renew Now Credit Card Fails
March 30, 2009, 06:28:32 pm
Quote from: Donald Lobo on March 30, 2009, 12:15:23 pm

to clarify:

back-office credit card renewals need a paypal pro / authorize.net account

lobo


Also, as of 2.2 the "Renew - Credit Card" link is hidden when you don't have a supported processor configured for the site.
Protect your investment in CiviCRM by  becoming a Member!
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMember (Moderator: Deepak Srivastava) »
  • Contact Dashboard for CiviMember - Renew Now Credit Card Fails

This forum was archived on 2017-11-26.