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Author Topic: Can't edit Renewal Reminder Message or Reminder Day  (Read 3065 times)

joemaine

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Can't edit Renewal Reminder Message or Reminder Day
March 31, 2009, 12:41:09 pm
Confirmed this on the 2.2 demo site.

Here are the steps...

Create Message Template: Membership Renewal Message

Edit Membership Type: Student
>>>>>Renewal Reminder Message - select Membership Renewal Message
>>>>>Renewal Reminder Day - enter any number

Save


Once saved, the Renewal Reminder Message and Renewal Reminder Day fields can't be edited.

Is there another location to open up an edit function - or do you get one shot at establishing the right message and day?
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Joe

Sunil

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Re: Can't edit Renewal Reminder Message or Reminder Day
March 31, 2009, 10:48:52 pm
hi

Quote
Renewal Reminder Message and Renewal Reminder Day fields can't be edited.

Once you set the Renewal Reminder Message and Renewal Reminder Day.
for Membership we set the reminder_date  in civicrm_membership table.
if you change the remainder days the re calculation of the all reminder dates for that Membership Type is required
To avoid this, these fields are not editable.

Sunil
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Chris Burgess

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Re: Can't edit Renewal Reminder Message or Reminder Day
April 15, 2009, 08:36:25 pm
The message itself should be editable at

      /civicrm/admin/messageTemplates?reset=1
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lcdweb

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Re: Can't edit Renewal Reminder Message or Reminder Day
June 01, 2009, 06:27:47 am
I think this behavior (limitation) needs to be revisited. It shouldn't be difficult to reset the reminder_date value, and since the actual date for each membership record is calculated through the UpdateMembershipRecords cron, the revised reminder date would be updated next time the record is processed.

At the very least, we should be able to turn off the reminder function altogether, and change which email template is used.
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Eileen

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Re: Can't edit Renewal Reminder Message or Reminder Day
January 17, 2010, 02:04:12 pm
Hi,

Has this been reconsidered at all? It looks like we need to edit the DB directly to change which template is used?
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Dave Greenberg

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Re: Can't edit Renewal Reminder Message or Reminder Day
January 18, 2010, 11:39:25 am
Allowing admin to modify msg template used was a 1 line fix (and I also saw that we needed to exclude 'System Workflow' templates for the select list (and sort the list properly by title). This is committed to 3.1 and will be part of next beta / or stable:

http://issues.civicrm.org/jira/browse/CRM-5684

Allowing modification of reminder date is a bigger issue. If it's important to you, consider filing an issue w/ a patch (for 3.2+).
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