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Author Topic: CiviMail Embedded Image Problem  (Read 2603 times)

MikeKlev

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CiviMail Embedded Image Problem
April 02, 2009, 04:10:51 pm
I’m running CiviCRM 2.2 on a Joomla 1.5.10 install.  I use the JCE 1.5.1 text editor. 

I’m having problems with images I embed in CiviMail html messages.  

When I create a mailing and add my logo or another image to the html message I see it in the editor.  However, when I send a test message or send the mailing recipients can’t see any of the embedded images.  They just get the little red x even after allowing pictures to download. 

Below is the embedded image source from my logo. I copied it from an email I sent to myself.

<p><img style="vertical-align: top; float: right;" title="Logo" src="../images/logo210.jpg" alt="Logo" width="448" height="176" /></p>

When inserting the image I tried using www.domain.org/images/logo210.jpg instead of just ../images/logo210.jpg thinking that might help, but the source always reset to ../images/logo210.jpg.

Any suggestions about what I can do to successfully send emails that include my logo and other images? 

Mike

Donald Lobo

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Re: CiviMail Embedded Image Problem
April 02, 2009, 05:12:16 pm

do we support JCE? i thought we only supported tinymce / fckeditor. curious how u got JCE to work

lobo
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MikeKlev

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Re: CiviMail Embedded Image Problem
April 02, 2009, 05:49:27 pm
Lobo,

I installed JCE as my default WYSIWYG Editor in the Global Conf. in Joomla.  I just assumed the Editor I saw in CiviMail was JCE since it is the Joomla default editor. 

Mike

conductorchris

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Re: CiviMail Embedded Image Problem
April 07, 2009, 09:00:24 am
I too installed JCE with a global Joomla setting, like Mike, but it doesn't seem to have changed the editor used by civiCRM.

The behavior Mike describes occurs for *all* e-mails that arrive in my in-box, as it's the default setting of Outlook not to download images.

Christopher
« Last Edit: April 07, 2009, 09:04:00 am by conductorchris »
Thanks to those who help create and enhance civiCRM!

shayaknyc

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Re: CiviMail Embedded Image Problem
June 09, 2009, 05:33:57 pm
I too am having the same problem, although I'm using drupal 6.6 and civicrm 2.2.5. I'm at my wits end! I don't know why it refuses to maintain the full html path!!!

HELP!! I'm using the TinyMCE editor.

shayaknyc

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Re: CiviMail Embedded Image Problem
June 09, 2009, 06:09:03 pm
Ok, don't know why this fixes the problem, but when I switched to FCKEditor from TinyMCE, the problem went away. AND, not only that, it accepted the <link rel="stylesheet" type="text/css"> tag with a linked stylesheet and didn't strip it like it did in the other editor.

Why does the tinymce editor do that?

Weird....

ken

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Re: CiviMail Embedded Image Problem
June 10, 2009, 03:51:08 am
Have a look at http://forum.civicrm.org/index.php/topic,7709.msg34053.html#msg34053

This sounds like a similar problem (relative URLS)

shayaknyc

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Re: CiviMail Embedded Image Problem
June 10, 2009, 07:05:19 am
GENIUS!!!

It worked!!

This is so brilliant! I'm so confused though, why would you EVER want to use relative paths when sending an email with embedded images? I mean...I can't see how that would even work....

Thanks again!!!

--Shayaknyc

Dave Greenberg

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Re: CiviMail Embedded Image Problem
June 11, 2009, 10:00:52 am
Issue filed and fixed for the next release (2.2.6) for the TinyMCE relative paths problem:

http://issues.civicrm.org/jira/browse/CRM-4619
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  • CiviMail Embedded Image Problem

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