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  • CiviMail - 2.2 has higher bounce rate than 2.1 - MessageLabs 'filter' messages
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Author Topic: CiviMail - 2.2 has higher bounce rate than 2.1 - MessageLabs 'filter' messages  (Read 1143 times)

ken

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CiviMail - 2.2 has higher bounce rate than 2.1 - MessageLabs 'filter' messages
April 02, 2009, 05:03:02 pm
Folks,

Since upgrading to 2.2.0, my bounce rate for CiviMails has jumped from 4% to 11%.

The extra delivery-failure-notices contain the following text ...

Quote
    SMTP error from remote mailer after end of data:
    host cluster9.us.messagelabs.com [216.82.254.51]:
    553-Message filtered. Please see the FAQs section on spam
    553-at http://www.messagelabs.com/support/ for more
    553 information. (#5.7.1)

I've tried the MessageLabs link and it is not helpful.

Has anyone else noticed this behaviour?
I can't see any significant differences between the messages

Thanks
Ken
« Last Edit: April 02, 2009, 05:04:44 pm by ken »

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • CiviMail - 2.2 has higher bounce rate than 2.1 - MessageLabs 'filter' messages

This forum was archived on 2017-11-26.