Author Topic: BCC Emails to add to Contact Records/Activities (Read 1368 times)

PTense · April 06, 2009, 05:06:13 am

We are switching out Salesforce in favor of CiviCRM and incredibly excited about the move.

However, Salesforce had one killer feature we can't find here: We were able to send an email to a constituent (through regular email programs like gmail or outlook) and BCC a special email address, which would update the recipients records with a copy of the email sent and its date.

Has anyone explored a similar functionality with CiviCRM? Is it beyond the scope of the project in the near future, or have there been developments to make this possible?

Thanks

Donald Lobo · April 06, 2009, 07:28:41 am

This feature is mainly done, except for documenting it

We did this for a client project in 2.1

The script is bin/Email2Activity.php

It currently processes all emails stored in a directory and creates an activity for each email and attaches it to the folks in the FROM/TO/CC list

If you have the PHP skills, would be great if you could merge this with CiviMailProcessor.php with the above script so it could read from any imap/pop/maildir account and do the same thing (create activity etc)

If not, can you please file an issue and we'll incorporate it in a 2.2.x / 2.3

lobo

PTense · April 06, 2009, 07:39:07 am

Wonderful! CiviCRM never seizes to amaze me...

When we arrive at actual implementation, I hope to follow up to your request.

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Author Topic: BCC Emails to add to Contact Records/Activities (Read 1368 times)

PTense

BCC Emails to add to Contact Records/Activities

Donald Lobo

Re: BCC Emails to add to Contact Records/Activities

PTense

Re: BCC Emails to add to Contact Records/Activities