Author Topic: CiViMail- It does not send email using smtp. (Read 2131 times)

jsandhu2204 · April 08, 2009, 03:08:06 pm

1) Configured Outbound Email settings in Global setting. Click and it works. But actually when test it, e.g. register for an event, it fails with the following error message:

An error occurred when CiviCRM attempted to send an email (via SMTP). If you received this error after submitting on online contribution or event registration - the transaction was completed, but we were unable to send the email receipt.
The mail library returned the following error message:
Failed to add recipient: kartarpur@terisikhi.org [SMTP: recipient is not recognized (code: 550, response: Verification failed for No Such User Here Sender verify failed)]

Dave Greenberg · April 08, 2009, 10:16:01 pm

Your mail provider is telling you that the email account used as the FROM address must be an email account that they host. They don't let just anyone send mail through their SMTP server. You'll need to correct the FROM address configured under Configure Event >> Online Registration.

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Author Topic: CiViMail- It does not send email using smtp. (Read 2131 times)

jsandhu2204

CiViMail- It does not send email using smtp.

Dave Greenberg

Re: CiViMail- It does not send email using smtp.