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  • CiviCRM Community Forums (archive) »
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  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Processed Reply mail not go to sender
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Author Topic: Processed Reply mail not go to sender  (Read 1371 times)

ruid

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Processed Reply mail not go to sender
April 13, 2009, 08:55:56 pm
I have sent a CiviMail. When I reply  this email it was successfully sent to the particular IMAP account and CiviMailProcessor worked well(I can see the reply in Report). However, this reply email was not sent to the sender.

The check box "Forward Replies?" was ticked.

I modified to CRM/Mailling/Event/BAO/Reply.php to get the mailer result
Code: [Select]
- $mailer->send($mailing->replyto_email, $h, $b);

+ $mailinfo=$mailer->send($mailing->replyto_email, $h, $b);
+ die ($mailinfo);


What I got is "Failed to set sender:  [SMTP: recipient is not recognized (code: 501, response: <>: missing or malformed local part)]" .

It seems that mail hasn't been sent to the sender because of this error. Please help.

ruid

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  • Posts: 46
  • Karma: 4
Re: Processed Reply mail not go to sender
April 13, 2009, 09:19:01 pm
This CiviCRM is a new 2.2 installation  on Joomla 1.5.10.

Piotr Szotkowski

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Re: Processed Reply mail not go to sender
April 14, 2009, 03:34:27 am
Quote from: ruid on April 13, 2009, 08:55:56 pm
I modified to CRM/Mailing/Event/BAO/Reply.php to get the mailer result
Code: [Select]
- $mailer->send($mailing->replyto_email, $h, $b);

+ $mailinfo=$mailer->send($mailing->replyto_email, $h, $b);
+ die ($mailinfo);


What I got is "Failed to set sender:  [SMTP: recipient is not recognized (code: 501, response: <>: missing or malformed local part)]" .

It seems that mail hasn't been sent to the sender because of this error. Please help.

Is there a chance you can retrieve (from the IMAP account) the whole reply from the sender and sent it (with all the headers intact) to shot@civicrm.org? I’d love to test it in my local sandbox (I won’t share it with anyone and will delete once done testing).
If you found the above helpful, please consider helping us in return – you can even steer CiviCRM’s future and help us extend CiviCRM in ways useful to you.

ruid

  • I post occasionally
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  • Posts: 46
  • Karma: 4
Re: Processed Reply mail not go to sender
April 14, 2009, 05:26:53 pm
Hi Piotr
I have sent the email information to shot@civicrm.org please check.

Thanks for your help.

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Processed Reply mail not go to sender

This forum was archived on 2017-11-26.