CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • customer fields - 2.2.2
Pages: [1]

Author Topic: customer fields - 2.2.2  (Read 1318 times)

kathykelley

  • Guest
customer fields - 2.2.2
April 17, 2009, 10:03:48 am
I am on joomla 1.5 and just upgraded from 2.2.1 -> 2.2.2.  Now when I go to look at contacts and select edit, I don't see my custom fields listed like I use to.   I switched to setup from inline to tabs to see if that made a difference.  When I did that, I could see the custom fields, but when I tried to edit them, the page refreshed and nothing displayed?

Help would be greatly appreciated.  Please let me know if I can provide you with more detailed information.

mcsmom

  • I post frequently
  • ***
  • Posts: 266
  • Karma: 23
    • Official Joomla! Book
  • CiviCRM version: 4 and 3.4
  • CMS version: Joomla!
Re: customer fields - 2.2.2
April 17, 2009, 10:19:33 am
On my tabs for custom data I'm just seeing "edit" but no fields. ANd if i edit, it is blank.

kathykelley

  • Guest
Re: customer fields - 2.2.2
April 17, 2009, 10:31:27 am
That sounds like what I am seeing as well.  I would think when you select edit you should see all the fields in the group and be allowed to edit them.  In the previous release, when I had inline selected, I would see a section listed for this group and could edit the fields when I was editing other contact information.

mcsmom

  • I post frequently
  • ***
  • Posts: 266
  • Karma: 23
    • Official Joomla! Book
  • CiviCRM version: 4 and 3.4
  • CMS version: Joomla!
Re: customer fields - 2.2.2
April 17, 2009, 11:59:20 am
Well, I seem to have somehow fixed it. I did two things.

1. I recopied all of the files.

2. I opened all of the custom groups and saved them again.

I'm not sure which one did it, but now i can see the fields.

Dave Greenberg

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 5760
  • Karma: 226
    • My CiviCRM Blog
Re: customer fields - 2.2.2
April 17, 2009, 03:47:47 pm
Quote from: kathykelley on April 17, 2009, 10:31:27 am
That sounds like what I am seeing as well.  I would think when you select edit you should see all the fields in the group and be allowed to edit them.  In the previous release, when I had inline selected, I would see a section listed for this group and could edit the fields when I was editing other contact information.

Yes you should. I'm wondering if this is a template caching issue. Try enabling debugging on your site (temporarily) following the instructions here, and running directoryCleanup=1 - to reset the templates cache:

http://wiki.civicrm.org/confluence/display/CRMDOC/Debugging
Protect your investment in CiviCRM by  becoming a Member!
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • customer fields - 2.2.2

This forum was archived on 2017-11-26.