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  • Some issue since upgrading to CiviCRM 2.2.2.
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Author Topic: Some issue since upgrading to CiviCRM 2.2.2.  (Read 2311 times)

jrkelley32

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Some issue since upgrading to CiviCRM 2.2.2.
April 27, 2009, 12:07:29 pm
Hi,

We upgraded our system from 2.1 to 2.2.2 a few weeks ago and have been running into several issues.
Here they are, briefly:
  • We are no longer able to load in email templates.  We get error:
    cj is not defined
    selectValue("23")index2.p...2c50_1399 (line 828)
    onchange(change )index2.p...zSg%3D%3D (line 2)
    [Break on this error] <script type="text/javascript" src="/jml...es/dojo/dojo/commonWidgets.js"></script>
  • Today we sent out a mailing and the queue hung at 53% completed.  The job would not restart despite rerunning the cron job script.  No error reported.
  • We are no longer able to edit the custom Contact fields we had added.  We can view them, but they do not show up on the Edit screen.
  • Finding mailings seems to work oddly.  A recent mailing is not viewable on the default "Scheduled and Send Mailings Screen", but will display if I set the output to 100 per page.  What is the ordering of the items on this page?

The most aggregious problem by far is the uncompleted mailing, which has only happend once.  Is there a set procedure for recovering from this issue?  I looked in the civicrm_mailing_event_delivered and the civicrm_mailing_event_delivered tables.  The last item in the delivered table matched the last item in the queue table, but certainly not all the emails were sent, and about half were reported as successful deliveries with the status reporting 54% completed.  Any help/recommendations/background would be appreciated.

Kurund Jalmi

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Re: Some issue since upgrading to CiviCRM 2.2.2.
April 27, 2009, 12:30:52 pm
Quote
We are no longer able to load in email templates.  We get error:
cj is not defined
selectValue("23")index2.p...2c50_1399 (line 828)
onchange(change )index2.p...zSg%3D%3D (line 2)
[Break on this error] <script type="text/javascript" src="/jml...es/dojo/dojo/commonWidgets.js"></script>

try deleting your /.../media/civicrm/template_c directory
Quote
We are no longer able to edit the custom Contact fields we had added.  We can view them, but they do not show up on the Edit screen.
Hard to replicate this. Can you give more details on custom Contact fields.

Kurund
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jrkelley32

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Re: Some issue since upgrading to CiviCRM 2.2.2.
April 28, 2009, 11:50:12 am
For the unable to load templates issue:
I cleared templates_c and got the same error and was not able to load in a template. 

For the custom field issue:
Attached is a partial
screen shot of a custom field (View.gif), shows cthe codes we defined for the smart groups, and the same record in Edit mode (Edit.gif) shows the smart groups the codes correspond to but selecting or deselecting them does not seem to correspond with the codes (i.e. neither seems to effect the other). 
« Last Edit: April 28, 2009, 11:57:58 am by jrkelley32 »

Kurund Jalmi

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Re: Some issue since upgrading to CiviCRM 2.2.2.
April 28, 2009, 01:20:52 pm
Do you mean you have setup Smart Group with custom data as one of the criteria? And when you edit custom data (Contact) that particular Contact is not show as member of that Smart Group ?

Also I think there is some javascript issue in Contact View screen. You might want to check your resource url etc.

Kurund
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jrkelley32

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Re: Some issue since upgrading to CiviCRM 2.2.2.
April 29, 2009, 12:40:23 pm
You could say that.  The Edit screen used to look like the Add screen except that you could change the custom fields.  Now it displays something completely different, a list of smart groups, but the list does not reflect the flag settings.

jrkelley32

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Re: Some issue since upgrading to CiviCRM 2.2.2.
April 29, 2009, 12:44:20 pm
What is it that is making you think there's a javascript issue on the Contact page?  I did edit out some of the data for privacy reasons, if that is what is causing you to believe there's a javascript issue.  The error I do get is as described earlier:
cj is not defined
[Break on this error] cj(document).ready(function(){

jrkelley32

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Re: Some issue since upgrading to CiviCRM 2.2.2.
May 07, 2009, 07:12:00 am
The problem was jquery not being included in a custom template.  All set now.

gill korzen

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Re: Some issue since upgrading to CiviCRM 2.2.2.
August 09, 2010, 06:38:12 am
I had similar problems.  It turned out mine were due to using an old custom theme that was missing some standard code.  Adding this to page.tpl.php cleared everything up right away:

    <?php print $scripts ?>
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Upgrading CiviCRM (Moderator: Deepak Srivastava) »
  • Some issue since upgrading to CiviCRM 2.2.2.

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