CiviCRM Community Forums (archive)

I want to have multiple managers in my CiviCRM implementation with each given the ability to view and edit only their own sub-set of contacts within our database. I setup a fresh install of CiviCRM 2.2.2 within Drupal and attempted the standard access control config as documented in...

    http://wiki.civicrm.org/confluence/display/CRMDOC/Access+Control

I created a handful of contacts, created a custom data group for club with "yes/no" fields for two organizations ("COMBA" and "SORBA"), and then created two smart groups ("COMBA All" and "SORBA All") which contains contacts for each of those organizations (those contacts marked with "yes" for each respective organization).

I then created two standard groups ("COMBA Admins" and "SORBA Admins") for administrators and added contacts of organization admins to these groups. With these groups I went to Access Control and created an ACL role, assigned the role "edit" Operation on the smart group, and then assigned the admin group to the ACL role.

In Drupal I created one role of "organization administrators" and added the drupal accounts associated with the organization contacts from CiviCRM this Drupal role. Unfortunately, this setup is not behaving the way I expected. If I give the Drupal "organization administrators" role "view all contacts" permission, when the admin contact logs in and searches for contacts s/he sees all the the contacts.

If I leave the "view all contacts" permission unchecked for Drupal "organization administrators" role, the admin sees no contacts when s/he searches. Obviously I have done something wrong, but I cannot track it down. Does anyone have any pointers to where I should dig deeper?

I am having a problem identical to this.  I set up two access control sets of contacts and permissions and had the exact same issue.
Was this ever resolved?