CiviCRM Community Forums (archive)

I installed the drupal version with no problems.  Up and running and tested by a few users but I had to uninstall because the larger project was necessary to use Joomla.  So I uninstalled the drupal version and installed the 2.2.3 Joomla version today.  Joomla 1.5.11.  I did the install after dropping all of the civicrm tables from the db.

After install in Joomla it says Installed Successfully and database utility should be run so I point my browser to my site:

.../administrator/index.php?option=com_civicrm&task=civicrm/upgrade&reset=1

and I get a blank page.

In Joomla Admin I see CiviCRM but all of the links result in a blank page.  My php memory is at 64m, global off.  With debugging on and going to the upgrade&reset=1 I get no debugging text.

I've searched the documentation and forums but don't see anyone else having this problem.
Any ideas?  Help would be much appreciated.

thanks
Paul

Hello,

Running Joomla 1.15 and upgraded from 2.1 to 2.2.5 yesterday without any errors when running the upgrade and the sql upgrade. But, there is something wrong since when accessing the "Adminsiter Civicrm" page the menus and choices do not display. It seems like a blank page, similar to the one reported, but it does show the "plus" checkboxes and some characters instead of the links. See attached image of the page in question. Also, note the version on the bottom of the page. I have not found any other pages with this problem yet.

I already tried:
...administrator/index2.php?option=com_civicrm&task=civicrm/admin/setting&reset=1&directoryCleanup=1 and
...administrator/index2.php?option=com_civicrm&task=civicrm/admin/setting&reset=1&sessionReset=2
Running the above fixed some of the sub-menus that did not display. Any ideas on both items?

thank you in advance,
Jose

Thanks for the tip, but it seems that deleting the {JOOMLA ROOT}/media/civicrm/templates_c/en_us/en_us directories and then issuing the following fixed the issue I reported above.

{YOUR DOMAIN}/administrator/index2.php?option=com_civicrm&task=civicrm/admin/setting&reset=1&sessionReset=2
Remember to turn on debugging before doing this.

Jose

Hey ken - wanna add a "trouble-shooting tip" to the upgrade page for Joomla? "If you see xxxx, then yyyy". Seems like the built-in template cleanup doesn't always happen (permissions related possibly ??).

Hi Ken - Thx for stepping up. Addition looks good.

I did notice that the first Related Resource link (bottom of page) was broken. Not sure when that happened ?? Anyway fixed now.
// this works
[Configuring Front-end Profile Listings and Forms in Joomla! Sites]

// this was the broken format
[Configuring Front-end Profile Listings and Forms in Joomla\! Sites|Configuring Front-end Profile Listings and Forms in Joomla! Sites]