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  • Editing Contact Forwards me to an ever-loading white page
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Author Topic: Editing Contact Forwards me to an ever-loading white page  (Read 1538 times)

jerwilkins

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Editing Contact Forwards me to an ever-loading white page
June 08, 2009, 12:54:05 pm
I'm using CiviCRM and Drupal. Whenever I attempt to edit a contact as an administrator, I see the interface flash, and then I'm forwarded to a perpetually loading white page with no content.

Any ideas what might be leading to this?

Thanks much!

Dave Greenberg

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Re: Editing Contact Forwards me to an ever-loading white page
June 08, 2009, 05:07:20 pm
Check Drupal logs, apache logs for errors. Also Firebug (Firefox plugin) might give you some clues.
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jerwilkins

  • Guest
Re: Editing Contact Forwards me to an ever-loading white page
June 09, 2009, 10:47:05 am
Aha! Seems to hang when loading some kind of script component--the "destination" white page has this as its source code:

Code: [Select]
<script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/langs/en.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/langs/en.js',0);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/themes/advanced/editor_template.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/themes/advanced/editor_template.js',1);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/spellchecker/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/spellchecker/editor_plugin.js',2);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/layer/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/layer/editor_plugin.js',3);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/table/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/table/editor_plugin.js',4);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/advhr/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/advhr/editor_plugin.js',5);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/advimage/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/advimage/editor_plugin.js',6);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/advlink/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/advlink/editor_plugin.js',7);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/emotions/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/emotions/editor_plugin.js',8);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/iespell/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/iespell/editor_plugin.js',9);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/inlinepopups/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/inlinepopups/editor_plugin.js',10);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/insertdatetime/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/insertdatetime/editor_plugin.js',11);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/preview/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/preview/editor_plugin.js',12);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/media/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/media/editor_plugin.js',13);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/searchreplace/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/searchreplace/editor_plugin.js',14);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/print/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/print/editor_plugin.js',15);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/contextmenu/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/contextmenu/editor_plugin.js',16);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/paste/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/paste/editor_plugin.js',17);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/directionality/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/directionality/editor_plugin.js',18);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/fullscreen/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/fullscreen/editor_plugin.js',19);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/noneditable/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/noneditable/editor_plugin.js',20);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/visualchars/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/visualchars/editor_plugin.js',21);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/nonbreaking/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/nonbreaking/editor_plugin.js',22);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/xhtmlxtras/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/xhtmlxtras/editor_plugin.js',23);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/template/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/template/editor_plugin.js',24);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/pagebreak/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/pagebreak/editor_plugin.js',25);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/imagemanager/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/imagemanager/editor_plugin.js',26);"></script><script type="text/javascript" src="https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/filemanager/editor_plugin.js" onload="tinymce.dom.ScriptLoader._onLoad(this,'https://www.paba.com/sites/all/modules/civicrm/packages/tinymce/jscripts/tiny_mce/plugins/filemanager/editor_plugin.js',27);"></script>
Rather unusual. Any ideas how I can short-circuit this wonky loading process?

Dave Greenberg

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 5760
  • Karma: 226
    • My CiviCRM Blog
Re: Editing Contact Forwards me to an ever-loading white page
June 09, 2009, 11:01:54 am
Try changing your WYSIWYG Editor to fckEditor (under Administer CiviCRM >> Global Settings >> Site Preferences) - and see if that helps.
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jerwilkins

  • Guest
Re: Editing Contact Forwards me to an ever-loading white page
June 09, 2009, 05:37:06 pm
That appeared to work perfectly!

Is there some way I can customize the buttons used by FCKEdit?

Dave Greenberg

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 5760
  • Karma: 226
    • My CiviCRM Blog
Re: Editing Contact Forwards me to an ever-loading white page
June 09, 2009, 05:45:26 pm
Not w/o hacking code in our distribution.

Note that we have significantly pruned the number of buttons /commands available in the 2 editors for version 2.3 - you can check out the new trimmed down set on the 2.3 sandbox:

If you still want to do your own surgery (change what's available and order etc.) - you would modify this section:
 
FCKConfig.ToolbarSets["Default"]

in packages/fckeditor/fckconfig.js

However, you'll need to reapply those changes when you upgrade, etc.

(btw, if by "customize" you mean change the icons - you'd need to dig into that same code area ...)
Protect your investment in CiviCRM by  becoming a Member!
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Editing Contact Forwards me to an ever-loading white page

This forum was archived on 2017-11-26.