CiviCRM Community Forums (archive)

I'm trying to move CiviCRM and am getting an error message any time I try to open a form or access the CiviCRM administration page. I've tried to follow the instructions at http://wiki.civicrm.org/confluence/display/CRMDOC/Moving+an+Existing+Installation+to+a+New+Server+or+Location, but cannot figure out step 3, to check the settings on CIVICRM_UF_DSN, CIVICRM_DSN, civicrm_root, CIVICRM_TEMPLATE_COMPILEDIR, CIVICRM_UF_BASEURL.

Where are these files?

The error message I get is
Warning: mkdir() [function.mkdir]: Permission denied in /home/miramo08/public_html/administrator/components/com_civicrm/civicrm/CRM/Utils/File.php on line 114
Error: Could not create directory: /home/miramo08/public_html/joomla.
If you have moved your database from a development install to a production install and the directory paths are different, please set the column config_backend in the civicrm_domain table to NULL. You will need to reinitialize your settings in the production install.

Thanks for your help emily, I've double checked all those settings files and none of them specify the location that CiviCRM is trying to create. It seems like it's trying to recreate the old directory, so I must have missed a spot somewhere. That's why I was wondering about the files CIVICRM_UF_DSN, CIVICRM_DSN, civicrm_root, CIVICRM_TEMPLATE_COMPILEDIR, CIVICRM_UF_BASEURL, because I had not been able to check them since I cannot find them. Any idea about those?

I also made sure that database entry is null, and it didn't seem to affect the error message. I reinitialized the settings, if doing so means trying to run administrator/index2.php?option=com_civicrm&task=civicrm/admin/setting/updateConfigBackend&reset=1 while logged in. That also produces the same error message, however.

What other locations could the old CiviCRM installation directory be stored? Would it be in the database anywhere?

Thanks!

Can I suggest you look at the troubleshooting tip at the bottom of the documentation page you refer to ( http://wiki.civicrm.org/confluence/display/CRMDOC/Moving+an+Existing+Installation+to+a+New+Server+or+Location ). On July 3rd I added a work-around to the problem you describe here.

Ken

@andreasr,

Can you tell me a bit about your environment?

• Windows or Linux?
• Do you have any experience with the shell commands?
• Can you backout any changes if it goes wrong? If not, hire an expert.
• Can you run SQL queries? It might be easier if you're not familiar with the shell to set the config_backend field to NULL
• Directory name where CiviCRM was installed on old server
• Directory name where CiviCRM will be installed on new server
• Don't post any information that gives away system secrets or user credentials

Ken