CiviCRM Community Forums (archive)

But...

I carefully followed instructions about where to unpack civicrm.

It's in the /sites/all/modules/ folder and is all in a folder called civicrm therin.

I enter the URL for the installation module in my site:

http://localhost/drupal/sites/all/modules/civicrm/install/index.php

And get the aforementioned horrible error message:

Oops! Please Correct Your Install Location

Please untar (uncompress) your downloaded copy of CiviCRM in the sites\all\modules directory below your Drupal Root Directory.  (refer to documentation -- already have -- no help!).

No, I don't want to install a standalone version...

My full path to the civicrm folder is (since I used XAMPP to setup my environment):

C:\Xampp\htdocs\drupal\sites\all\modules\civicrm

My url to my drupal site is:

http://localhost/drupal

Again, the url I entered to get this egregiously uninformative "error" message is:

http://localhost/drupal/sites/all/modules/civicrm/install/index.php

If that's not where the civicrm folder should be, then where should it be?

Help!!!       

we have no idea why you are getting those messages and hence no response

Since you have a fair amount of programming experience, your best bet might be to debug index.php and see why it is throwing that error.

Alternatively you can hire someone from http://civicrm.org/professional/

most of the civicrm developers are on ubuntu/macs. Our support for windows based machines is even more limited (and yes we do know that windows is the dominant OS)

lobo

btw, you should always check the forum archives before you post here. This question has been answered, by my count, at least six times.

I spent at least 1/2 hour scouring the forums for the answer.  It either was buried too deep or was not clear from the thread title...  <shrug>

I usually search for the error message. "Oops! Please Correct Your Install Location" briings a lot of results.

I've got a silly idea, why isn't the fix already in the install file for the Drupal download??

It's probably because it's a Windows specific error. Most developers use linux based systems. I would submit a patch but I'm not an expert on PHP internals. 

Someone should really take up the torch on this issue. It's been coming up very often.

I just ran into this error myself, lucky to have found it easily on the forums. Not to make it seem too simple or that the folks in the development team don't have enough to do, but in order to fix this all the install process has to do is ask what type of OS the Apache server is running under, for example: Are you installing CiviCRM in a Windows environment? and adjust the DIRECTORY_SEPARATOR accordingly. This would avoid having to look into internal calls to figure out what type of disk subsystem the application is being installed on.

jose