Author Topic: SOLVED - Image path wrong on install in Joomla (Read 3003 times)

EdP · June 16, 2009, 04:32:42 am

Hi
I seem to have installed CiviCRM OK apart from one issue: the pictures don't work.

Looking at the properties of the pictures it is clear that the path is wrong, i.e. they show:

http://www.[domain].org.uk/i/print_preview.gif

whereas it should be something like

http://www.[domain].org.uk/administrator/components/com_civicrm/civicrm/i/print_preview.gif

That might occur if it is using the wrong variable to assign the picture paths (as the settings file appears to have both short and long paths saved as variables) but I can't see that is right as everyone else would have the issue too.

[Joomla 1.5.11, PHP5.x]

Ed

lcdweb · June 16, 2009, 06:09:10 am

Review Administer CiviCRM > Global Settings > Directories and Resource URLs -- make sure the values are correct.
Also look at: administrator/components/com_civicrm/civicrm.settings.php -- check the $civicrm_root and CIVICRM_UF_BASEURL values -- they should both reference the civi files within the administrator subdirectory.

EdP · June 16, 2009, 07:07:14 am

Thanks.
The inline documentation suggests that the base URL should just be http://www.example.com/ and not the full line to access the directory? Likewise within the settings>update URL I should just be saying http://www.example.com/ and not a full path (I tried the full path and got an 'access denied' error).

In any event I tried filling it out as you suggest and it made no difference - the images links still seemed to assume that the civicrm directory was a subdirectory of the main site, rather than a subdirectory of the civicrm folder.

lcdweb · June 16, 2009, 07:22:46 am

There are two civicrm.settings.php files:
- administrator/components/com_civicrm/civicrm.settings.php
- components/com_civicrm/civicrm.settings.php

The first should have a base url of: http://DOMAIN/administrator/
The second should have: http://DOMAIN/

I suspect the first is incorrect and causing the problem.

Global Settings > Resource URLs > CiviCRM Resource URL :: should be:
http://DOMAIN/administrator/components/com_civicrm/civicrm/

All of these settings should have been generated automatically on initial install. The only reason they may not have is if there was a permissioning problem during installation and the configuration files could not be written properly, or if you have moved the site from one hosting environment to another, in which case you may need to update them manually.

EdP · June 16, 2009, 07:50:52 am

That's fixed it. Many thanks.
I think the issue with the pictures was particularly the resource URL, but other things were wrong too.

I wasted hours last night looking for the fix, so that's a great help.

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Author Topic: SOLVED - Image path wrong on install in Joomla (Read 3003 times)

EdP

SOLVED - Image path wrong on install in Joomla

lcdweb

Re: Image path wrong on install in Joomla

EdP

Re: Image path wrong on install in Joomla

lcdweb

Re: Image path wrong on install in Joomla

EdP

Re: Image path wrong on install in Joomla