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  • "Incorrect CiviCRM Version" error on new install...
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Author Topic: "Incorrect CiviCRM Version" error on new install...  (Read 3632 times)

phalseid

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"Incorrect CiviCRM Version" error on new install...
August 09, 2007, 06:35:19 am
Trying the new beta installer, get this error:

Incorrect CiviCRM Version...

at http://www.adeft.com/drupal/sites/all/modules/civicrm/drupal/install/index.php

so i checked phpinfo() at

http://www.adeft.com/drupal/sites/all/modules/civicrm/drupal/install/info.php
to tell me what version im running, looks good.

This is a fresh install of Drupal, here is the text of the chat from hostgator support:
DavidS: Welcome to HostGator, how may I assist you?
phalseid: what version of MySQL are you running?
DavidS: Version 4.4.4
phalseid: INNODB support?
DavidS: One moment please.
phalseid: np
DavidS: I'm afraid we do not offer INNODB support

how importnat in INNODB for the install? is that why im getting the error?


Donald Lobo

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Re: "Incorrect CiviCRM Version" error on new install...
August 09, 2007, 12:03:44 pm
Please check the installer requirements at:

http://wiki.civicrm.org/confluence/display/CRMDOC/Automated+Installer+for+Drupal#AutomatedInstallerforDrupal-1.ServerRequirements

Note that there is no mysql version 4.4.4, so most likely this is your php version.

lobo
« Last Edit: August 09, 2007, 12:12:56 pm by Donald Lobo »
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phalseid

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Re: "Incorrect CiviCRM Version" error on new install...
August 09, 2007, 12:57:02 pm
lobo, honored to have you reply to my request. i checked the mysql version, and it is 4.1.21, so that should be good. the only issue then is INNODB, right? i just need that for the installer, not to run, correct?

Donald Lobo

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Re: "Incorrect CiviCRM Version" error on new install...
August 09, 2007, 01:54:13 pm

I also think your php version is 4.4.4 and hence not supported by the installer.

We do require InnoDB and do not support a non InnoDB configuration

lobo
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phalseid

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Re: "Incorrect CiviCRM Version" error on new install...
August 10, 2007, 12:02:06 am
>We do require InnoDB and do not support a non InnoDB configuration

still confused: for civicrm to work at all, or just for the installer?

Donald Lobo

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Re: "Incorrect CiviCRM Version" error on new install...
August 10, 2007, 12:05:42 am

The installer will not install on a non-InnoDB database

CiviCRM will not function properly on a non-InnoDB database. (we use innodb features specifically transactions and rollbacks)

lobo
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Piotr Szotkowski

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Re: "Incorrect CiviCRM Version" error on new install...
August 10, 2007, 03:31:56 am
Also, the installer (but only the installer) does require PHP 5. CiviCRM 1.8 works on PHP 4 when installed by hand (from a civicrm-…drupal-php4.tar.gz tarball); that said, we strongly recommend upgrading to PHP 5, as CiviCRM 2 will require it.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Drupal Installations (Moderator: Piotr Szotkowski) »
  • "Incorrect CiviCRM Version" error on new install...

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