CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM (Moderator: Dave Greenberg) »
  • CiviMail not selecting correct contacts
Pages: [1]

Author Topic: CiviMail not selecting correct contacts  (Read 1019 times)

kenyonsf

  • Guest
CiviMail not selecting correct contacts
July 02, 2009, 12:39:59 pm
My client is running into some strange behavior in Civimail. They are using 2.2.1 with the Drupal integration.

When a search is done on a tag, for example, the results come up with 322 records. They choose the radio button to "Select all 322 records". They then choose "Send email to Contacts" from the drop down list and click "Go". Rather than selecting those 322 records to receive the email, the system selects all 3748 contacts in the database, showing "Selected Contacts: 3748" on the page where you put in the subject and text of the email.

I have counseled them about doing mailings through CIviMail's "New Mailing", but still want to know if there is something they are doing incorrectly or if this is a system error.

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: CiviMail not selecting correct contacts
July 02, 2009, 12:58:13 pm

This is a bug with early 2.2.x releases. This has been fixed in the more recent releases (2.2.3 onwards i think). You should definitely upgrade your clients website. better yet, wait till next week and upgrade to 2.2.7 (and get the shiny new CiviReport along with it)

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

kenyonsf

  • Guest
Re: CiviMail not selecting correct contacts
July 06, 2009, 10:27:46 pm
Thank You Lobo!

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM (Moderator: Dave Greenberg) »
  • CiviMail not selecting correct contacts

This forum was archived on 2017-11-26.