CiviCRM Community Forums (archive)

When you register someone for an event as an admin, the option to automatically email a confirmation is checked by default. I believe it should not be checked by default because many times you don't want to send an email automatically and staff forget it is checked.

Similar functionality in CiviContribute, where you can automatically email a receipt for a contribution entered via the back-office is unchecked by default which is preferred.

Or is there a way to uncheck this that I'm not aware of?

Thanks
Tony

Hey Dave. No problem.

It's not so much that you don't want to send a confirmation. It's just sometimes, the default registration confirmation email is not "personal" enough.  For example, on may prefer (as I personally do) to use civimail to send a personalized email thanking everyone for registering and looking forward to seeing them at the event. And in that email include info about the event.

Or, in the back-end you may be registering someone with a status, as "Sorry, can't make it" or pending and if you forget to uncheck the "send email" box, they'll get an email.   So this request is somewhat in line with our efforts to adopt a more RSVP workflow.

But I can definitely see both sides to it. I guess in the perfect world it would be a setting but I know you can say that about everything

Thanks
Tony

u should be able to find the code where it resides by reading up on:

http://en.flossmanuals.net/CiviCRM/DevelopIntro

lobo

I was just searching for the place to change the default.   For our purposes, we would prefer to have it on only for events with online registration (one or two large conferences per year) --  off for those that we're doing the registrations here (most of our smaller meetings) so if it could be set in the template, that would be ideal.