CiviCRM Community Forums (archive)

I set up CiviMail some time ago and use CiviMailProcessor.php as the return channel. I made some tests that time and the script was able to login into an IMAP account I created for this purpose (civimail-return@SITENAME). It selected messages and put them into Civimail.ignored/processed subfolders as it should. But now we are doing real life newsletters.

But now it refuses to work... It logs into the IMAP account but it seems it doesn't recognize the mails or can't fetch mails at all.

For debugging I start the script manually. Here is what it says:

HOSTNAME:/home/www/SITENAME/secure/drupal-6.12/sites/all/modules/civicrm/bin# /usr/bin/wget -O - -o /dev/null -t 1 -T 1200 'https://SITENAME/drupal/sites/all/modules/civicrm/bin/CiviMailProcessor.php?name=cron&pass=SECRET&key=SECRET'
connecting to localhost, authenticating as civimail-return@SITENAME and selecting INBOX
mailboxes found: Trash, INBOX, Sent, INBOX.CiviMail.ignored, INBOX.CiviMail.processed
fetching 50 messages
retrieving message 7

I spent half an hour inserting PHP snippets into the civimail code to track down the problem. It seems the problem is somewhere in the IMAP processing:

CiviMailProcessor.php calls $store->fetchNext(50) and iterates over them. But this method doesn't return any mails. Instead it gets stuck in CRM/Mailing/MailStore.php in the function fetchNext supposedly on line $parser->parseMail...

Anyone knows something? I'm lost here...

How can I persuade php to give me more debug infos? Maybe there's some exception thrown? The web server logs don't spit out nothing at all.

I'm very grateful for any kind of help!

Mirko

(The key/username thingy works flawlessly, I tested it.)

Alright. I filtered out and it only chokes on this specific mail.

The one causing the trouble bounced from Hotmail's MTA. It's a normal mailer daemon notification. They send the whole message and attachments back (together like 250kB).

all the imap mail handling is handled by the ezpublish mail library (ezMail). so would help us a lot if one of u'll could follow up on their forums and figure out why it chokes on certain emails etc

thanx

lobo