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  • Contact Tabs disappeared and other strang occurances...
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Author Topic: Contact Tabs disappeared and other strang occurances...  (Read 1273 times)

YMNathaniel

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Contact Tabs disappeared and other strang occurances...
July 23, 2009, 08:39:08 am
I'm having some issues with my CiviCRM installation and have no idea what may have caused them.

When viewing a contact, all of the tabs (Contributions, Events, Groups, etc.) have disappeared. Also, when viewing or editing a contribution, the Additional Info area (which is collapsed by default) doesn't even show up.

Any idea what may have caused this?

Last week these problems didn't exist. I can only think of two things that we did since then that might have possibly affected this:
--We switched the domain from calledtoym.com to calledtoyouthministry.com
--I had created a custom data group and enabled multiple records and changed the display style to tab. After testing and playing with it I deleted this data group.

Just noticed this too--all the blue question mark help texts are no longer coming up in a box when clicked. Instead they are displayed in-line on the page itself, as if the box is broken.

Any ideas why this is happening?? We haven't made any changes to the theme....

Donald Lobo

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Re: Contact Tabs disappeared and other strang occurances...
July 23, 2009, 09:28:14 am

check:

http://wiki.civicrm.org/confluence/display/CRMDOC/Moving+an+Existing+Installation+to+a+New+Server+or+Location

and ensure u've done all the steps. Seems like u have not done step 6

lobo
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YMNathaniel

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Re: Contact Tabs disappeared and other strang occurances...
July 23, 2009, 09:35:19 am
Figured it out!

CiviCRM's Resource URLs cannot be loaded with an Apache rewrite. We hadn't updated the Resource URL's in the Global Settings (they still referenced the old domain, calledtoym.com). The resources files could be pulled up okay in a browser, but I guess they didn't load.

YMNathaniel

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Re: Contact Tabs disappeared and other strang occurances...
July 23, 2009, 09:40:42 am
Ah thanks Logo--did not see that before.

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Contact Tabs disappeared and other strang occurances...

This forum was archived on 2017-11-26.