Author Topic: Pay Later option NOT setting status (leaving it blank) (Read 1217 times)

jeff porter · July 23, 2009, 10:28:41 pm

This is something that is likely unique to us because I can get it to work on the demo site with an existing event, but it doesn't work on our version (2.2.6). When a user selects "Pay Later", it never sets a status. Instead, it leaves it blank.

Any ideas?

Donald Lobo · July 24, 2009, 07:52:39 am

hey jeff:

can u check your db and run the following query:

select v.id, v.label from civicrm_option_value v, civicrm_option_group g where v.option_group_id = g.id AND g.name = 'participant_status';

can u check that there is a Pending status

lobo

jeff porter · July 24, 2009, 02:12:04 pm

I think it does as I can set it later, but just to confirm:

mysql> select v.id, v.label from civicrm_option_value v, civicrm_option_group g where v.option_group_id = g.id AND g.name = 'participant_status';
+------+------------+
| id | label |
+------+------------+
| 1726 | Registered |
| 1727 | Attended |
| 1728 | No-show |
| 1796 | Pending |
+------+------------+
4 rows in set (0.00 sec)

Donald Lobo · July 24, 2009, 02:14:25 pm

damn, there goes that theory

1. can u upgrade to 2.2.7 (dont think it will help, but makes it easier for us to debug and patch)

2. can u reproduce it on a consistent basis

3. can u get on IRC and give one of us (kurund, deepak or me) ssh access. we should be able to logon and figure out whats happening and why

lobo

jeff porter · July 25, 2009, 07:59:09 am

1. I can upgrade.. but I am still licking my wounds from the last 2.2.6 upgrade. Hopefully this one is easier - I will give it a try....
2. Yes I can - tried it on a few different events - same issue
3. yep - once I upgrade I will come look for you all

jeff porter · July 25, 2009, 08:17:28 am

1. Upgrade complete - and very easy!
2. Still reproduced after 2.2.7 upgrade
3. Looked for you on IRC - didn't see you - will look again later on - this is not a critical issue

Thanks for your help!

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Author Topic: Pay Later option NOT setting status (leaving it blank) (Read 1217 times)

jeff porter

Pay Later option NOT setting status (leaving it blank)

Donald Lobo

Re: Pay Later option NOT setting status (leaving it blank)

jeff porter

Re: Pay Later option NOT setting status (leaving it blank)

Donald Lobo

Re: Pay Later option NOT setting status (leaving it blank)

jeff porter

Re: Pay Later option NOT setting status (leaving it blank)

jeff porter

Re: Pay Later option NOT setting status (leaving it blank)