CiviCRM Community Forums (archive)

Ryan - I did some snooping on this, and it's a bit obscure as to how the "offline event registration" email subject is currently set....

The text "Event Confirmation" is hard-coded in this file on line 1117:
CRM/Event/Form/Participant.php

... and then it's passed to this template for output (which is also used for offline contribution and membership signup receipting :-( ):
templates/CRM/Contribute/Form/ReceiptSubjectOffline.tpl

Going forward (for 3.0 release due this fall), I'm going to modify the code so that offline participant registration uses it's own "subject template" - which will make it easier to customize.

For now, if you just need to change the text globally - I would create a custom copy of that template file - and add some conditional logic to it so it looks like this:

{strip}
{if $subject EQ 'Event Confirmation'}
Put Your Subject Here
{else}
{$subject}
{/if}
{/strip}

Do run a test with both offline contribution receipting and your offline event registration to make sure things are working as desired.

Sorry - much bigger fish to fry. Will have to wait for future release.

Ryan - the FROM email address is set from the primary email address of the logged in user who is doing the offline registration. If this doesn't meet your requirements, you'll need to change line 1023 in CRM/Event/Form/Participant.php :

 $receiptFrom = '"' . $userName . '" <' . $userEmail . '>';

If you haven't read the wiki page on creating and using custom paths / custom copies of tpl and php files - I'd recommend it:
http://wiki.civicrm.org/confluence/display/CRMDOC/Customize+Built-in%2C+Profile%2C+Contribution+and+Event+Registration+Screens

Not covered in the above doc, but you can (and probably should) create a custom path for customized PHP files as well.
Set the path in Admin CiviCRM >> Global Settings >> Directories ... Custom PHP Path Directory

ryanpitt :

Can you check my syntax?

 $receiptFrom = '"' . $userName . '" <' . $userEmail . '>';
Changed to
 $receiptFrom = '"'Ryan Pitt'" <'ryan@emaildomain.net'>';

You might want to change it to
$receiptFrom = '"Ryan Pitt" <ryan@emaildomain.net>';
or overwrite $userName, $userEmail and comment out the calls
//$userID  = $session->get( 'userID' );
 //list( $userName, $userEmail ) = CRM_Contact_BAO_Contact_Location::getEmailDetails( $userID );

$userName = 'Ryan Pitt';
$userEmail = 'ryan@emaildomain.net';
$receiptFrom = '"' . $userName . '" <' . $userEmail . '>';

HTH
-Yashodha