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  • Using CiviContribute (Moderator: Donald Lobo) »
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Author Topic: White Screen with CiviContribute  (Read 1426 times)

8ballsaysiwin@gmail.com

  • Guest
White Screen with CiviContribute
July 26, 2009, 10:56:48 am
I am using the newest version of CiviCRM (2.2.7) and am having a problem with CiviContribute. I am trying to create a paid membership sign-up form. Whenever I test the contribution page, using either the test or live page, it resolves to a blank white screen with http://www.strategicnational.com/civicrm/contribute/transact in the address bar. The This is with either a dummy payment processor or by checking the Pay Later option. The "verify information below" page resolves just fine, but when I click "Make Contribution" the button becomes the "processing..." button, the browser says Loading, but nothing happens, until it resolves to the white screen of death.

What am I doing wrong?

Eileen

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4195
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    • Fuzion
Re: White Screen with CiviContribute
July 26, 2009, 01:57:12 pm
Do you have access to your apache error logs? White screen of Death will normally have errors in their logs that explain them
Make today the day you step up to support CiviCRM and all the amazing organisations that are using it to improve our world - http://civicrm.org/contribute

8ballsaysiwin@gmail.com

  • Guest
Re: White Screen with CiviContribute
July 28, 2009, 09:51:48 am
no i don't have access to the logs on this account. any other way to figure out what the problem is?

Eileen

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4195
  • Karma: 218
    • Fuzion
Re: White Screen with CiviContribute
July 28, 2009, 12:22:35 pm
Off-chance possibility - test without any confirmation e-mails turned on.
Make today the day you step up to support CiviCRM and all the amazing organisations that are using it to improve our world - http://civicrm.org/contribute

8ballsaysiwin@gmail.com

  • Guest
Re: White Screen with CiviContribute
July 28, 2009, 01:18:42 pm
WOW>>> Can i have your babies?

That did indeed fix it. I hadn't configured my mail server yet. I was also getting a USPS API Authorization has Failed message, which I should be able to correct.

Thank you.

Eileen

  • Forum Godess / God
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4195
  • Karma: 218
    • Fuzion
Re: White Screen with CiviContribute
July 28, 2009, 01:19:35 pm
Yes, Please give me your address and I will have them couriered to you!
Make today the day you step up to support CiviCRM and all the amazing organisations that are using it to improve our world - http://civicrm.org/contribute
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute (Moderator: Donald Lobo) »
  • White Screen with CiviContribute

This forum was archived on 2017-11-26.