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  • CiviCRM Community Forums (archive) »
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  • Openid problem - CiviMail projects gone
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Author Topic: Openid problem - CiviMail projects gone  (Read 1035 times)

JenniferSHS

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Openid problem - CiviMail projects gone
July 30, 2009, 02:23:49 pm
Hi, help here-

We have a staff member who had multiple records. In merging her records, her openid was deleted and she was removed from the Administrator group. I've readded her openid and readded her to the Administrator group - but all of her past civimail projects (lots of eblasts she sent out) are gone.

How can we get those back?

Dave Greenberg

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Re: Openid problem - CiviMail projects gone
July 31, 2009, 10:38:47 am
Unfortunately I'm pretty sure that the only way to get those mailing records back is from a backup of your database. The fact that the merge process didn't "move" those records to the merged contact is a bug - and I'm posting an issue to fix in the next release. I guess it's pretty uncommon for organizations to merge "staff" records which is why this bug wasn't uncovered until now :-(
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Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM (Moderator: Dave Greenberg) »
  • Openid problem - CiviMail projects gone

This forum was archived on 2017-11-26.