CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Drupal Installations (Moderator: Piotr Szotkowski) »
  • Unable to access .../CRM/Utils/System.php
Pages: [1]

Author Topic: Unable to access .../CRM/Utils/System.php  (Read 1372 times)

blindape

  • Guest
Unable to access .../CRM/Utils/System.php
August 06, 2009, 01:45:14 pm
Hi,

I've been installing civiCRM-2.2.8 with drupal-6.13.  I have succesfully added Drupal to the server, but after uploading CiviCRM to the website I get the following error when I point the browser to the install web page.


Warning: require_once() [function.require-once]: Unable to access /home/httpd/vhlinks/crm.lwb.org.nz/drupal-6.13/sites/all/modules/civicrm/CRM/Utils/System.php in /home/futureit/crm.lwb.org.nz/drupal-6.13/sites/all/modules/civicrm/install/index.php on line 49

Warning: require_once(/home/httpd/vhlinks/crm.lwb.org.nz/drupal-6.13/sites/all/modules/civicrm/CRM/Utils/System.php) [function.require-once]: failed to open stream: No such file or directory in /home/futureit/crm.lwb.org.nz/drupal-6.13/sites/all/modules/civicrm/install/index.php on line 49

Fatal error: require_once() [function.require]: Failed opening required '/home/httpd/vhlinks/crm.lwb.org.nz/drupal-6.13/sites/all/modules/civicrm/CRM/Utils/System.php' (include_path='./:/usr/local/lib/php:/usr/share/pear/:/usr/local/apache/phpinc/:/home/futureit/crm.lwb.org.nz/') in /home/futureit/crm.lwb.org.nz/drupal-6.13/sites/all/modules/civicrm/install/index.php on line 49

I have navigate to the said directory and the file definitely exists there.

Any help would be greatly appreciated.

Regards,

John Curwood

Kurund Jalmi

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 4169
  • Karma: 128
    • CiviCRM
  • CiviCRM version: 4.x, future
  • CMS version: Drupal 7, Joomla 3.x
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Unable to access .../CRM/Utils/System.php
August 06, 2009, 01:54:50 pm
John:

Can you check permissions for civicrm folder and make sure apache user can access it.

Kurund
Found this reply helpful? Support CiviCRM

blindape

  • Guest
Re: Unable to access .../CRM/Utils/System.php
August 06, 2009, 05:37:53 pm
Hi,

I found out what the issue was:

the folder crm was in lower case instead of uppercase letters
once I changed to upper case (CRM) it was able to find the file

regards,

John

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Drupal Installations (Moderator: Piotr Szotkowski) »
  • Unable to access .../CRM/Utils/System.php

This forum was archived on 2017-11-26.