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Author Topic: Issues with PayPal Standard  (Read 1113 times)

npoweradmin

  • Guest
Issues with PayPal Standard
August 11, 2009, 10:54:29 am
I have PayPal Standard as my payment processor.  When a participant registers, they are taken to PayPal, and completes the payment via PayPal or cc.  The status on the registration is marked: Pending (Incomplete Transaction).  When I log into PayPal, I see the payment completed.  Why is PayPal not "talking" back to civi?  I have the AutoReturn set to on.  Any insight?  thanks in advance.

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
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    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Issues with PayPal Standard
August 11, 2009, 01:04:37 pm

Do u have IPN setup?

http://wiki.civicrm.org/confluence/display/CRMUPCOMING/PayPal+Website+Payments+Standard+and+Recurring+Contributions

those instructions might be a bit old (since paypal changes the flow periodically). If so, can you please update the wiki docs :)

thanx

lobo
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npoweradmin

  • Guest
Re: Issues with PayPal Standard
August 12, 2009, 07:26:47 am
Yes, the IPN was set up.  Do you just send it back to the home url?  I am still experiencing this issue.

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
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  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Issues with PayPal Standard
August 12, 2009, 09:09:19 am

we send it to:

http://drupalroot/sites/all/modules/civicrm/bin/ipn.php
OR
http://drupalroot/sites/sitename/modules/civicrm/bin/ipn.php

for our demo site this results in:

http://drupal.demo.civicrm.org/sites/drupal.demo.civicrm.org/modules/civicrm/extern/ipn.php

can u goto this url on your site and see if works? also can u check your apache logs and see if paypal does call back and to what url (u can search for ipn.php)

if u get on IRC we can help u debug

lobo

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npoweradmin

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Re: Issues with PayPal Standard
August 13, 2009, 08:08:35 am
I can go to administrator/components/com_civicrm/civicrm/extern/ipn.php... but not modules... Can you tell me where my apache logs to see for the call back?  Thanks

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Issues with PayPal Standard
August 13, 2009, 09:43:16 am

u'll need to check with sys admin for the location of your apache logs

yes, that is the right path for joomla. does it give u an error when u load that file in a browser?

might be easier to debug on IRC. There is a link to IRC on the header of each forum page (the big RED navbar at the very top)

lobo
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npoweradmin

  • Guest
Re: Issues with PayPal Standard
August 14, 2009, 07:21:37 am
Thanks for you help Lobo!  My error was the permissions on the ipn.php file.
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviEvent (Moderator: Yashodha Chaku) »
  • Issues with PayPal Standard

This forum was archived on 2017-11-26.