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Author Topic: Emails sent 2 hours later...  (Read 1502 times)

alfred_nutile

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Emails sent 2 hours later...
August 13, 2009, 01:55:24 pm
I think I got things right but this is the first time I have used Blue host.
Here is what the clients notes..

Every civimail I send out sits for two hours, and that is because I can only send in Eastern Daylight Time, but whatever that connects to is using a different time clock (not sure if it's Central Standard Time or Mountain Daylight Time). Can you or I change that so that I'm using a system with the same time zone, to avoid the two hour wait? It's very artificial, and I'm sure it would be an easy change. I've repeatly checked all the pages in Civicrm, and there's no time zone setting I can change myself, so I assume the trouble is at your end.

FYI, this came through at 3:30. As you can see here, I sent it at 1:50. http://www.nogitmos.org/civicrm/mailing?reset=1 That has been the case for every single mailing I've sent so far.
----
I know on our servers I had to update the php.ini

Donald Lobo

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Re: Emails sent 2 hours later...
August 13, 2009, 06:14:12 pm
yes, we base all our date/time computation on what PHP gives us. Did u try setting the timezone on php.ini for bluehost?

lobo
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alfred_nutile

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Re: Emails sent 2 hours later...
August 14, 2009, 07:41:33 am
Thanks Lobo.
Here is what phpinfo shows when I run it on that server

date/time support   enabled
"Olson" Timezone Database Version   2009.1
Timezone Database   internal
Default timezone   America/New_York

Directive   Local Value   Master Value
date.default_latitude   31.7667   31.7667
date.default_longitude   35.2333   35.2333
date.sunrise_zenith   90.583333   90.583333
date.sunset_zenith   90.583333   90.583333
date.timezone   America/New_York   America/New_York


Seems like that should be fine

Donald Lobo

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Re: Emails sent 2 hours later...
August 14, 2009, 12:31:58 pm

you'll need to debug this. The file to edit is: CRM/Mailing/BAO/Job.php, function runJobs( ), the query at line 77

lobo

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
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  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Emails sent 2 hours later...

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