CiviCRM Community Forums (archive)

If I start to create a new case and fill the boxes but the Select Contact is new and click Save I get a red reminder the contact is missing:

Please correct the following errors in the form fields below:

    * Please select a valid contact or create new contact

OK. I now select "New Individual" and the lightbox form appears. If I cancel the lightbox with the escape key and then click Cancel I get an error page:

Could not find valid value for gid

Thanks, for your first response, I was not raising that as an error because if there is no contact with the name given I would expect the option to be there to create the contact "on the fly" - which it does. With our simple process we get a tel. call and need a simple name, street address and details form and that's it. But I have raised another question on that issue and you are dealing with the main query which has a slight nock-on problem that the error message allows return to the "Main page" whereas in cases like this a return to "where we were" prior to the error would be more desirable.

I went to the URL and edited Tab.php (by removing the red highlighted part and adding the green highlighted part, saved the file and tried it again and the error still appears. I have undone my changes for now.

Please advise (do I have to reset something)?