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Author Topic: Case Dashboard  (Read 1691 times)

happyHacker

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Case Dashboard
August 17, 2009, 04:29:12 am
On my dashboard there are no cases with upcoming or recently performed activities listed.

URL > http://localhost/civicrmd/civicrm/case&reset=1

If I click on Show ALL Cases with Upcoming Activities it shows the case I have with both tables populated.

URL > http://localhost/civicrmd/civicrm/case?reset=1&all=1

Why doesn't the populated dashboaerd show the case(s) when I first navigate to that page. I own that case and I have a folow-up for the next day.

lcdweb

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Re: Case Dashboard
August 18, 2009, 03:48:10 am
Same question --

Cases are basically groups of organized (and timelined) activities. Why wouldn't they appear on the impacted users' civi homepage in the list of scheduled activities? Seems like cases would be a big use case for that "personal summary" page.
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happyHacker

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Re: Case Dashboard
August 18, 2009, 04:53:08 am
I should have said I'm using 3.0b. Do they appear as such on 2.2 (maybe this is a 3 bug)? If I'm logged on I expect to see a summary list of all cases I've raised and any others shared. I assume lcdweb is suggesting they do not appear there?

lcdweb

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Re: Case Dashboard
August 18, 2009, 04:57:16 am
Correct, they don't appear in v2.2.
See this discussion as well:
http://forum.civicrm.org/index.php/topic,6895.0.html
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happyHacker

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Re: Case Dashboard
August 18, 2009, 07:59:56 am
PS my query relates to the Case dashboard, Other - Cases - Dashboard. There is no reason not to have my cases on that screen. This is not the same as Contacts which do not seem to have a Dashboard.
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviCase (Moderator: Dave Greenberg) »
  • Case Dashboard

This forum was archived on 2017-11-26.