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  • CiviCRM Community Forums (archive) »
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  • Search not working for names or email addresses
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Author Topic: Search not working for names or email addresses  (Read 723 times)

jgowans

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Search not working for names or email addresses
August 25, 2009, 02:37:00 pm
I recently upgraded to 2.2.8 on Joomla 1.5.14 install and have noticed that searching for records by using the "Find Contacts" in CiviCRM no longer works and instead yields the "No matches found" error, even for names and email addresses that are clearly in the system.  I've tried copying and pasting email addresses into the "Name or Email" field as well as typing them manually, only to have the same error.

Has anybody had a similar issue?  And, if so, is there a solution that I did not see prior to posting this question?

Josh
CiviCRM Core Team

Kiran Jagtap

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Re: Search not working for names or email addresses
August 25, 2009, 09:56:13 pm
Just a guess - can you make sure search settings are proper.
go to : Administer CiviCRM  -> Global Settings -> Search Settings.

kiran
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jgowans

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Re: Search not working for names or email addresses
August 27, 2009, 02:56:53 pm
Followed your suggestion. Interestingly, the top four options had neither 'yes' or 'no' selected.  I set them to 'yes' and everything appears in order now.

Thanks.

Josh
CiviCRM Core Team

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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Core CiviCRM Functions (Moderator: Yashodha Chaku) »
  • Search not working for names or email addresses

This forum was archived on 2017-11-26.