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Author Topic: Error with payment processing  (Read 1098 times)

jellobrain

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Error with payment processing
August 26, 2009, 05:04:44 pm
I have also been scouring the usual resourses to try to figure this one out, and wanted to try here too in case someone understands this better than i do.

We are going to start using CiviContribute to process donations and memberships, and have most of it figured out, except that I get an error when I'm processing a donation. I have everything set up accurately in CiviCRM (the same settings as I was using for Ubercart - which worked). I have not yet disabled Ubercart, but am thinking this is probably not a big deal...

We are using drupal 6.x.

When I do a test contribution, when I click 'Process Payment' from whatever the second screen that asks you to verify the information is, I get an error...

Here's the error:

    Sorry. A non-recoverable error has occurred.

    php_network_getaddresses: getaddrinfo failed: Name or service not known

    Return to home page.

Error Details:

Array (

    [callback] => Array

        (

           
  • => CRM_Core_Error [1] => handle


        )

   
Code: [Select]
=> 0 [message] => php_network_getaddresses: getaddrinfo failed: Name or service not known [mode] => 16 [debug_info] => [type] => PEAR_Error [user_info] => [to_string] => [pear_error: message="php_network_getaddresses: getaddrinfo failed: Name or service not known" code=0 mode=callback callback=CRM_Core_Error::handle prefix="" info=""]

)
Attachments
Add/Change #2428 (CiviContribute Payment Processing Error)
Comment (you may use WikiFormatting here):

Any ideas?
__

jellobrain.com

Donald Lobo

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Re: Error with payment processing
August 26, 2009, 05:37:05 pm

do a search on the error message: php_network_getaddresses: getaddrinfo failed: Name or service not known

might give you more information. Seems like the name server lookup is failing

lobo
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Installing CiviCRM »
  • Drupal Installations (Moderator: Piotr Szotkowski) »
  • Error with payment processing

This forum was archived on 2017-11-26.