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Author Topic: Bounced Messages  (Read 775 times)

helpmeplease

  • Guest
Bounced Messages
August 28, 2009, 08:57:17 am
I'm having problems with my emails bouncing. So far I'm only trying to send to a few Gmail accounts that belong to me and my family. How can I correct this issue?

Donald Lobo

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  • I’m (like) Lobo ;)
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Re: Bounced Messages
August 28, 2009, 09:04:09 am

you will need to check your mail log files and figure out why they bounced

if you dont have access to the mail log's please ask your hosting provider

lobo
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helpmeplease

  • Guest
Re: Bounced Messages
August 28, 2009, 09:28:39 am
Here are the logs that HostGator gave me.

2009-08-28 10:06:50 fixed_login authenticator failed for (email.bullypulpit.com) [174.120.63.141]:39463 I=[174.120.63.141]:25: 535 Incorrect authentication data (set_id=mail@bullypulpit.com)
2009-08-28 10:11:48 fixed_login authenticator failed for (email.bullypulpit.com) [174.120.63.141]:41169 I=[174.120.63.141]:25: 535 Incorrect authentication data (set_id=mail@bullypulpit.com)
2009-08-28 10:26:15 fixed_login authenticator failed for (email.bullypulpit.com) [174.120.63.141]:38092 I=[174.120.63.141]:25: 535 Incorrect authentication data (set_id=mail@bullypulpit.com)
2009-08-28 10:43:42 fixed_login authenticator failed for (email.bullypulpit.com) [174.120.63.141]:52931 I=[174.120.63.141]:25: 535 Incorrect authentication data (set_id=mail@bullypulpit.com)

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Bounced Messages
August 28, 2009, 09:47:22 am

you will need to work with hostgator and figure out what the right auth is

alternatively, you might want to use CiviSMTP (civismtp.uas.coop) and/or hire someone from http://civicrm.org/professional/

lobo
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Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMail (Moderator: Piotr Szotkowski) »
  • Bounced Messages

This forum was archived on 2017-11-26.