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Author Topic: Membership info missing  (Read 2371 times)

mstahl

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Membership info missing
August 21, 2007, 06:41:08 pm
Hi,

I am using the test drive page and registering and entering info goes fine. I am redirected to Paypal and I make the payment. The transaction completes and I click return to merchant. I then look up the user I entered and find contact info etc BUT it doesn't show that the user has a membership or made a payment. Am I missing something?

Using CiviCRM 1.7.9821 using php4 mysql 4 and cannot upgrade to 1.8 because of db and php reasons.

Thanks!
Mike

Donald Lobo

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Re: Membership info missing
August 21, 2007, 07:22:56 pm

Mike:

test transactions/members/contributions are ONLY displayed in member/contribution search when the "test" flag is selected. They are suppresed in other views

lobo
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mstahl

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Re: Membership info missing
August 21, 2007, 08:05:35 pm
Thanks for the quick answer! Excuse my ignorance but where is the test flag in the search?

Donald Lobo

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Re: Membership info missing
August 21, 2007, 08:11:21 pm

http://demo.civicrm.org/drupal/civicrm/member/search?reset=1

or

http://demo.civicrm.org/drupal/civicrm/contact/search/advanced?reset=1 (click on membership panel)

Search for the checkbox: "Find Test Memberships Only?"

lobo
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mstahl

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Re: Membership info missing
August 21, 2007, 08:26:37 pm
hmm that doesnt show up in my version to the right of the source box. CiviCRM 1.7.9821

Dave Greenberg

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Re: Membership info missing
August 21, 2007, 10:07:13 pm
The "test" flag for memberships was added in 1.8. Test-drive "payments" (contributions) however are handled as described by lobo in 1.7 as well and can be found using CiviContribute >> Find Contributions.
Protect your investment in CiviCRM by  becoming a Member!

mstahl

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Re: Membership info missing
August 21, 2007, 10:19:38 pm
Thanks!

mstahl

  • Guest
Re: Membership info missing
August 21, 2007, 10:27:04 pm
Well i found the box and checked it to search and came up with pending records. SInce they are pending does this mean that CiviCRM hasn't received an ack from Paypal that the payment was made?

Thanks!
« Last Edit: August 21, 2007, 10:30:23 pm by mstahl »

Donald Lobo

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Re: Membership info missing
August 21, 2007, 10:34:15 pm

check sql/civicrm_41.mysql

and search for is_test

all tables with that column are of potential interest to you

lobo
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Dave Greenberg

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Re: Membership info missing
August 21, 2007, 10:34:58 pm
You can query for test contributions in the DB with:
SELECT * from civicrm_contribution where is_test =1;

What MAY be happening is that your transactions are staying in "Pending" status due to either mis-configuration of PayPal Standard OR if you're running the site on localhost, behind a firewall or some other non-publicly accessible machine. Search the forum for PayPal Pending for more on this.
Protect your investment in CiviCRM by  becoming a Member!
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviMember (Moderator: Deepak Srivastava) »
  • Membership info missing

This forum was archived on 2017-11-26.