CiviCRM Community Forums (archive)

I have solved a simple problem that I came across, but didn't find a solution when searching.  Thought I would post my answer to help others.

Problem:
Every time I tried running transactions on a contribution or membership page, I didn't have a problem.  Everything worked perfectly.  My customer would try to run transactions, to test it, and would be taken back to the home page without any errors.

Solution:
After I figured out what the problem was, I felt like an idiot.  The customer was adding a www to the beginning of the domain when going to the site, while I left it out.  Ah, now you see why I felt stupid.  We all have our moments.

Add a redirect to what ever your domain is in your settings and should be the same as in your civicrm.settings.php file.

.htaccess example

Right after RewriteEngine On on about line 28

RewriteCond %{HTTP_HOST} ^www.yourdomainname\.com$ [NC]
RewriteRule ^(.*)$ http://yourdomainname.com/$1 [R=301,L]

This is if you don't want the www in there, do the opposite if you want the www.

Please feel free to correct me if this is incorrect.

Thanks CiviCRM developers for a great creation.