CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Discussion (deprecated) »
  • Alpha and Beta Release Testing »
  • 3.0 Release Testing »
  • Donation Thank You Page Error
Pages: [1]

Author Topic: Donation Thank You Page Error  (Read 2873 times)

jacoblee

  • Guest
Donation Thank You Page Error
September 04, 2009, 01:00:35 pm
I just was informed after I did the upgrade to civi 3.0 beta 1 (same error happens since upgrade to beta 2) the following error started occurring on the donation thank you page:

If I use the SMTP I get another Error.



    An error occurred when CiviCRM attempted to send an email (via SMTP). If you received this error after submitting on online contribution or event registration - the transaction was completed, but we were unable to send the email receipt.

    The mail library returned the following error message:
    sendmail returned error code 1

    This is probably related to a problem in your Outbound Email Settings (Administer CiviCRM » Global Settings » Outbound Email), OR the FROM email address specifically configured for your contribution page or event. Possible causes are:

        * Your Sendmail path is incorrect.
        * Your Sendmail argument is incorrect.
        * The FROM Email Address configured for this feature may not be a valid sender based on your email service provider rules.

    Check this page for more information.

jacoblee

  • Guest
Re: Donation Thank You Page Error
September 04, 2009, 01:02:28 pm
Update this was sent to the bcc:

From: Mail Delivery System <Mailer-Daemon@box217.bluehost.com>
Date: September 4, 2009 2:48:35 PM CDT
To: info@focusna.org
Subject: Mail failure - malformed recipient address

A message that you sent contained a recipient address that was incorrectly
constructed:

 @localhost  no local part

The message has not been delivered to any recipients.

------ This is a copy of your message, including all the headers. ------


MIME-Version: 1.0
From: "FOCUS North America" <info@focusna.org>
To: "Jake Lee" <>
Cc:
Subject: Invoice - Donate to FOCUS North America
Content-Type: text/plain; charset="utf-8"
Content-Disposition: inline
Content-Transfer-Encoding: 8bit
Return-Path: info@focusna.org
Reply-To: "FOCUS North America" <info@focusna.org>
Date: Fri, 04 Sep 2009 13:48:35 -0600

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Donation Thank You Page Error
September 05, 2009, 08:17:44 am

Can you put in some debug statements at

CRM/Utils/Mail.php, function send( )

and try to trace back why u r getting a blank To address

thanx

lobo

A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

jacoblee

  • Guest
Re: Donation Thank You Page Error
September 05, 2009, 01:21:10 pm
Lobo,

Can you give me what statements you want me to put into the file?

I did a search of the site and I can't find any.

Thanks,

J

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Donation Thank You Page Error
September 05, 2009, 09:24:18 pm

if u r not familiar with php its a bit harder. I suspect there is some issue with your configuration

at this point, i'm not sure if i can help isolate / figure out your problem

sorry

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

jacoblee

  • Guest
Re: Donation Thank You Page Error
September 06, 2009, 08:24:37 am
Well this problem has occurred after upgrading to the beta series of Civicrm maybe I should overwrite some the php with some of the alpha files?

Also the site key went back to null after upgrading to civi 3 beta 2

jacoblee

  • Guest
Re: Donation Thank You Page Error
September 06, 2009, 09:21:22 am
I just setup a registration page and it works fine, no email errors and the email was sent. It is just the contribution pages that are having the problem.

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Donation Thank You Page Error
September 06, 2009, 05:34:55 pm

We have not hit this issue in our testing as yet. If you make further progress in debugging / figuring this out please let us know

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

jacoblee

  • Guest
Re: Donation Thank You Page Error
September 06, 2009, 07:05:27 pm
Lobo,

Do you have some place to point me as to debugging the PHP? A book site ect. I will read up.

Thanks for all your help.

Jacob Lee

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Donation Thank You Page Error
September 06, 2009, 07:25:03 pm

the main php web site is quite good. www.php.net. If you are a programmer than it should be relatively easy to pick up

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

jacoblee

  • Guest
Re: Donation Thank You Page Error
September 08, 2009, 12:32:05 am
LOBO,

Unistalled civi 3.0 beta 2 re-installed it and now all the donation pages give the following error: You do not have permission to execute this URL. When I access the live page from the admin it works but the front page does not.

I removed sh404sef completely and re-installed civi again and still getting the permission error.

Any ideas on where to go next?

J

jacoblee

  • Guest
Re: Donation Thank You Page Error
September 08, 2009, 12:51:41 am
Ok went back to beta 1 and it fixed the permission error. But still have the mailing error.

J

jacoblee

  • Guest
Re: Donation Thank You Page Error
September 08, 2009, 01:04:05 am
Ok I uninstalled beta 1 and went back to beta 2 and now the error has gone away it all is working.

J

jacoblee

  • Guest
Re: Donation Thank You Page Error
September 08, 2009, 09:58:28 am
Lobo,

I am getting the errors again. I have isolated it to new users who are not registered. When you put in a new name and email address when the system goes to process the donation it comes up with a null value in the email even if it has been entered and generates a smtp or send mail error. Any ideas on what php file to look at to see why the email address is getting over written and an null value is replacing it?

J
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Discussion (deprecated) »
  • Alpha and Beta Release Testing »
  • 3.0 Release Testing »
  • Donation Thank You Page Error

This forum was archived on 2017-11-26.