CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site

This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • Online payment of new membership and renewal of existing membership
Pages: [1]

Author Topic: Online payment of new membership and renewal of existing membership  (Read 1299 times)

Martin Fuggle

  • I post frequently
  • ***
  • Posts: 172
  • Karma: 3
    • Travel and Photography
  • CiviCRM version: 4.2.x, 4.3.x, 4.4.x, 4.5.x
  • CMS version: Drupal 6.x and 7.x
  • MySQL version: 5.1.36-cll
  • PHP version: 5.3.6
Online payment of new membership and renewal of existing membership
September 07, 2009, 05:58:06 am
Hi Folks,

I have a Contribution Page which I thought would allow for the payment of new members and the renewal of existing members.  What I have found is that where there is no membership record for an existing contact when transferring from the contribution confirmation page to Paypal the user gets an Access denied page because the is no membership record on file (at least that's what I think is happening.  If I add a membership record for the user then the issue doesn't arise.

I thought the system would create the memberhsip record for new users and renew for existing users.  I think I have misunderstood something. I would appreciate some guidance on where I am going wrong.

Cheers
Martin Fuggle

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Online payment of new membership and renewal of existing membership
September 07, 2009, 07:10:52 am

can u reproduce your same scenario on drupal.demo or sandbox and see if u get the same behavior there

thanx

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

Martin Fuggle

  • I post frequently
  • ***
  • Posts: 172
  • Karma: 3
    • Travel and Photography
  • CiviCRM version: 4.2.x, 4.3.x, 4.4.x, 4.5.x
  • CMS version: Drupal 6.x and 7.x
  • MySQL version: 5.1.36-cll
  • PHP version: 5.3.6
Re: Online payment of new membership and renewal of existing membership
September 07, 2009, 08:45:29 pm
I haven't tried but I will.  I missed the error message which is:
Quote
The membership Cannot be saved.
No valid membership status for given dates

What does this mean?  The membership period is Calendar Year and the Grace Period is 6 months (expires 30th June each year).  Can a new member not join after the period of grace?

I will read further but if someone has a quick response I would appreciate their assistance.

Cheers
Martin Fuggle

Martin Fuggle

  • I post frequently
  • ***
  • Posts: 172
  • Karma: 3
    • Travel and Photography
  • CiviCRM version: 4.2.x, 4.3.x, 4.4.x, 4.5.x
  • CMS version: Drupal 6.x and 7.x
  • MySQL version: 5.1.36-cll
  • PHP version: 5.3.6
Re: Online payment of new membership and renewal of existing membership
September 07, 2009, 10:06:47 pm
Sorry to trouble everyone but the problem was caused by the fact that Online Payments are no longer accepted after the Grace Period.  As soon as I extended the Period of Grace the payment process functioned as expected.

Regards
Martin Fuggle

Kiran Jagtap

  • Ask me questions
  • ****
  • Posts: 533
  • Karma: 51
Re: Online payment of new membership and renewal of existing membership
September 07, 2009, 10:18:52 pm
hi,

you might want to take a look for Test Plan for Membership Renewals

hope this help

kiran
You Are Designed To Choose... Defined By Choice.

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Post-installation Setup and Configuration (Moderator: Dave Greenberg) »
  • Online payment of new membership and renewal of existing membership

This forum was archived on 2017-11-26.