CiviCRM Community Forums (archive)

See my post at http://forum.civicrm.org/index.php/topic,5259.msg23184.html#msg23184

You don't change the original CiviCRM template but create a copy in your custom template directory.

Note that the template file which you need to modify has been changed in a subsequent release made after that I posted the article.

The idea is to surround the offending links to JS with tests that check whether you are on the front-end (only works in Joomla!). Look also for script segments that invoke the JS, otherwise you get run-time errors. For example ...

{if ! $config->userFrameworkFrontend}
    ...
{/if}

Finally, note you will need to update this code each time there is a release of CiviCRM that updates this template.

Ken

is your form sending out an email? seems like if its taking so long, it might be getting stuck on a network call?

also what is your hosting provider? can u give a few details on that

lobo

1. Seems like you might have an smtp issue. Check your SMTP settings under Administer CiviCRM >> Global Settings >> SMTP

and make sure u can save and send test email. If this does not work, contact your hosting provider

2. not sure what plan u r under, but u might want to upgrade to a better plan. CiviCRM is a pretty big resource hog and does a few too many db calls. Paying a few extra dollars/euros/pounds to the hosting provider is definitely worth it and recommended

lobo

there is a fair amount of information on the web about smtp and sendmail, please do a web search

in general, we prefer smtp over sendmail. we develop and test on smtp

lobo