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  • Errors when sending email
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Author Topic: Errors when sending email  (Read 860 times)

Franklin

  • Guest
Errors when sending email
September 08, 2009, 12:02:55 am
Hello again,

When I select some members in the administrator area in order to send them an email, it takes about 30 seconds until the page refresheds and then I get a whole lot of errors.

The first one:
Code: [Select]
Error Details:

Array
(
    [callback] => Array
        (
            [0] => CRM_Core_Error
            [1] => handle
        )

    [code] => -14
    [message] => DB Error: no database selected
    [mode] => 16
    [debug_info] => SELECT contact_a.id as contact_id, contact_a.contact_type  as `contact_type`, contact_a.contact_sub_type  as `contact_sub_type`, contact_a.sort_name  as `sort_name`, contact_a.display_name  as `display_name`, contact_a.do_not_email  as `do_not_email`, contact_a.do_not_phone  as `do_not_phone`, contact_a.do_not_mail  as `do_not_mail`, contact_a.do_not_trade  as `do_not_trade`, contact_a.is_opt_out  as `is_opt_out`, contact_a.legal_identifier  as `legal_identifier`, contact_a.external_identifier  as `external_identifier`, contact_a.nick_name  as `nick_name`, contact_a.legal_name  as `legal_name`, contact_a.home_URL  as `home_URL`, contact_a.image_URL  as `image_URL`, contact_a.preferred_mail_format  as `preferred_mail_format`, contact_a.first_name  as `first_name`, contact_a.middle_name  as `middle_name`, contact_a.last_name  as `last_name`, contact_a.job_title  as `job_title`, contact_a.birth_date  as `birth_date`, contact_a.is_deceased  as `is_deceased`, contact_a.deceased_date  as `deceased_date`, contact_a.household_name  as `household_name`, IF ( contact_a.contact_type = 'Individual', NULL, contact_a.organization_name ) AS organization_name, contact_a.sic_code  as `sic_code`, IF ( contact_a.contact_type = 'Individual', contact_a.organization_name, NULL ) AS current_employer, civicrm_address.id as address_id, civicrm_address.street_address as `street_address`, civicrm_address.supplemental_address_1 as `supplemental_address_1`, civicrm_address.supplemental_address_2 as `supplemental_address_2`, civicrm_address.city as `city`, civicrm_address.postal_code_suffix as `postal_code_suffix`, civicrm_address.postal_code as `postal_code`, civicrm_address.geo_code_1 as `geo_code_1`, civicrm_address.geo_code_2 as `geo_code_2`, civicrm_state_province.id as state_province_id, civicrm_state_province.abbreviation as `state_province`, civicrm_state_province.name as state_province_name, civicrm_country.id as country_id, civicrm_country.name as `country`, civicrm_phone.id as phone_id, civicrm_phone.phone_type_id as phone_type_id, civicrm_phone.phone as `phone`, civicrm_email.id as email_id, civicrm_email.email as `email`, civicrm_email.on_hold as `on_hold`, civicrm_im.id as im_id, civicrm_im.name as `im`, civicrm_worldregion.id as worldregion_id, civicrm_worldregion.name as `world_region`, gender.value as gender_id, gender.label as gender, contact_a.custom_greeting as custom_greeting  FROM civicrm_contact contact_a LEFT JOIN civicrm_address ON ( contact_a.id = civicrm_address.contact_id AND civicrm_address.is_primary = 1 ) LEFT JOIN civicrm_state_province ON civicrm_address.state_province_id = civicrm_state_province.id  LEFT JOIN civicrm_country ON civicrm_address.country_id = civicrm_country.id  LEFT JOIN civicrm_email ON (contact_a.id = civicrm_email.contact_id AND civicrm_email.is_primary = 1)  LEFT JOIN civicrm_phone ON (contact_a.id = civicrm_phone.contact_id AND civicrm_phone.is_primary = 1)  LEFT JOIN civicrm_im ON (contact_a.id = civicrm_im.contact_id AND civicrm_im.is_primary = 1)  LEFT JOIN civicrm_worldregion ON civicrm_country.region_id = civicrm_worldregion.id  LEFT JOIN civicrm_option_group option_group_gender ON (option_group_gender.name = 'gender') LEFT JOIN civicrm_option_value gender ON (contact_a.gender_id = gender.value AND option_group_gender.id = gender.option_group_id)  WHERE  ( contact_a.id = 27 AND contact_a.is_deceased = 0 AND LOWER(civicrm_email.on_hold) = '0' )  LIMIT 0, 25  [nativecode=2006 ** MySQL server has gone away]
    [type] => DB_Error
    [user_info] => SELECT contact_a.id as contact_id, contact_a.contact_type  as `contact_type`, contact_a.contact_sub_type  as `contact_sub_type`, contact_a.sort_name  as `sort_name`, contact_a.display_name  as `display_name`, contact_a.do_not_email  as `do_not_email`, contact_a.do_not_phone  as `do_not_phone`, contact_a.do_not_mail  as `do_not_mail`, contact_a.do_not_trade  as `do_not_trade`, contact_a.is_opt_out  as `is_opt_out`, contact_a.legal_identifier  as `legal_identifier`, contact_a.external_identifier  as `external_identifier`, contact_a.nick_name  as `nick_name`, contact_a.legal_name  as `legal_name`, contact_a.home_URL  as `home_URL`, contact_a.image_URL  as `image_URL`, contact_a.preferred_mail_format  as `preferred_mail_format`, contact_a.first_name  as `first_name`, contact_a.middle_name  as `middle_name`, contact_a.last_name  as `last_name`, contact_a.job_title  as `job_title`, contact_a.birth_date  as `birth_date`, contact_a.is_deceased  as `is_deceased`, contact_a.deceased_date  as `deceased_date`, contact_a.household_name  as `household_name`, IF ( contact_a.contact_type = 'Individual', NULL, contact_a.organization_name ) AS organization_name, contact_a.sic_code  as `sic_code`, IF ( contact_a.contact_type = 'Individual', contact_a.organization_name, NULL ) AS current_employer, civicrm_address.id as address_id, civicrm_address.street_address as `street_address`, civicrm_address.supplemental_address_1 as `supplemental_address_1`, civicrm_address.supplemental_address_2 as `supplemental_address_2`, civicrm_address.city as `city`, civicrm_address.postal_code_suffix as `postal_code_suffix`, civicrm_address.postal_code as `postal_code`, civicrm_address.geo_code_1 as `geo_code_1`, civicrm_address.geo_code_2 as `geo_code_2`, civicrm_state_province.id as state_province_id, civicrm_state_province.abbreviation as `state_province`, civicrm_state_province.name as state_province_name, civicrm_country.id as country_id, civicrm_country.name as `country`, civicrm_phone.id as phone_id, civicrm_phone.phone_type_id as phone_type_id, civicrm_phone.phone as `phone`, civicrm_email.id as email_id, civicrm_email.email as `email`, civicrm_email.on_hold as `on_hold`, civicrm_im.id as im_id, civicrm_im.name as `im`, civicrm_worldregion.id as worldregion_id, civicrm_worldregion.name as `world_region`, gender.value as gender_id, gender.label as gender, contact_a.custom_greeting as custom_greeting  FROM civicrm_contact contact_a LEFT JOIN civicrm_address ON ( contact_a.id = civicrm_address.contact_id AND civicrm_address.is_primary = 1 ) LEFT JOIN civicrm_state_province ON civicrm_address.state_province_id = civicrm_state_province.id  LEFT JOIN civicrm_country ON civicrm_address.country_id = civicrm_country.id  LEFT JOIN civicrm_email ON (contact_a.id = civicrm_email.contact_id AND civicrm_email.is_primary = 1)  LEFT JOIN civicrm_phone ON (contact_a.id = civicrm_phone.contact_id AND civicrm_phone.is_primary = 1)  LEFT JOIN civicrm_im ON (contact_a.id = civicrm_im.contact_id AND civicrm_im.is_primary = 1)  LEFT JOIN civicrm_worldregion ON civicrm_country.region_id = civicrm_worldregion.id  LEFT JOIN civicrm_option_group option_group_gender ON (option_group_gender.name = 'gender') LEFT JOIN civicrm_option_value gender ON (contact_a.gender_id = gender.value AND option_group_gender.id = gender.option_group_id)  WHERE  ( contact_a.id = 27 AND contact_a.is_deceased = 0 AND LOWER(civicrm_email.on_hold) = '0' )  LIMIT 0, 25  [nativecode=2006 ** MySQL server has gone away]
    [to_string] => [db_error: message="DB Error: no database selected" code=-14 mode=callback callback=CRM_Core_Error::handle prefix="" info="SELECT contact_a.id as contact_id, contact_a.contact_type  as `contact_type`, contact_a.contact_sub_type  as `contact_sub_type`, contact_a.sort_name  as `sort_name`, contact_a.display_name  as `display_name`, contact_a.do_not_email  as `do_not_email`, contact_a.do_not_phone  as `do_not_phone`, contact_a.do_not_mail  as `do_not_mail`, contact_a.do_not_trade  as `do_not_trade`, contact_a.is_opt_out  as `is_opt_out`, contact_a.legal_identifier  as `legal_identifier`, contact_a.external_identifier  as `external_identifier`, contact_a.nick_name  as `nick_name`, contact_a.legal_name  as `legal_name`, contact_a.home_URL  as `home_URL`, contact_a.image_URL  as `image_URL`, contact_a.preferred_mail_format  as `preferred_mail_format`, contact_a.first_name  as `first_name`, contact_a.middle_name  as `middle_name`, contact_a.last_name  as `last_name`, contact_a.job_title  as `job_title`, contact_a.birth_date  as `birth_date`, contact_a.is_deceased  as `is_deceased`, contact_a.deceased_date  as `deceased_date`, contact_a.household_name  as `household_name`, IF ( contact_a.contact_type = 'Individual', NULL, contact_a.organization_name ) AS organization_name, contact_a.sic_code  as `sic_code`, IF ( contact_a.contact_type = 'Individual', contact_a.organization_name, NULL ) AS current_employer, civicrm_address.id as address_id, civicrm_address.street_address as `street_address`, civicrm_address.supplemental_address_1 as `supplemental_address_1`, civicrm_address.supplemental_address_2 as `supplemental_address_2`, civicrm_address.city as `city`, civicrm_address.postal_code_suffix as `postal_code_suffix`, civicrm_address.postal_code as `postal_code`, civicrm_address.geo_code_1 as `geo_code_1`, civicrm_address.geo_code_2 as `geo_code_2`, civicrm_state_province.id as state_province_id, civicrm_state_province.abbreviation as `state_province`, civicrm_state_province.name as state_province_name, civicrm_country.id as country_id, civicrm_country.name as `country`, civicrm_phone.id as phone_id, civicrm_phone.phone_type_id as phone_type_id, civicrm_phone.phone as `phone`, civicrm_email.id as email_id, civicrm_email.email as `email`, civicrm_email.on_hold as `on_hold`, civicrm_im.id as im_id, civicrm_im.name as `im`, civicrm_worldregion.id as worldregion_id, civicrm_worldregion.name as `world_region`, gender.value as gender_id, gender.label as gender, contact_a.custom_greeting as custom_greeting  FROM civicrm_contact contact_a LEFT JOIN civicrm_address ON ( contact_a.id = civicrm_address.contact_id AND civicrm_address.is_primary = 1 ) LEFT JOIN civicrm_state_province ON civicrm_address.state_province_id = civicrm_state_province.id  LEFT JOIN civicrm_country ON civicrm_address.country_id = civicrm_country.id  LEFT JOIN civicrm_email ON (contact_a.id = civicrm_email.contact_id AND civicrm_email.is_primary = 1)  LEFT JOIN civicrm_phone ON (contact_a.id = civicrm_phone.contact_id AND civicrm_phone.is_primary = 1)  LEFT JOIN civicrm_im ON (contact_a.id = civicrm_im.contact_id AND civicrm_im.is_primary = 1)  LEFT JOIN civicrm_worldregion ON civicrm_country.region_id = civicrm_worldregion.id  LEFT JOIN civicrm_option_group option_group_gender ON (option_group_gender.name = 'gender') LEFT JOIN civicrm_option_value gender ON (contact_a.gender_id = gender.value AND option_group_gender.id = gender.option_group_id)  WHERE  ( contact_a.id = 27 AND contact_a.is_deceased = 0 AND LOWER(civicrm_email.on_hold) = '0' )  LIMIT 0, 25  [nativecode=2006 ** MySQL server has gone away]"]
)

And the second (at the bottom of the screen):
Code: [Select]
Array
(
    [callback] => Array
        (
            [0] => CRM_Core_Error
            [1] => handle
        )

    [code] =>
    [message] => not connected
    [mode] => 16
    [debug_info] =>
    [type] => PEAR_Error
    [user_info] =>
    [to_string] => [pear_error: message="not connected" code=0 mode=callback callback=CRM_Core_Error::handle prefix="" info=""]
)

Can anyone please help me out with this? I've got no clue whatsoever...

Cheers!
Franklin (The Netherlands)[/code][/code]

Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviContribute (Moderator: Donald Lobo) »
  • Errors when sending email

This forum was archived on 2017-11-26.