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  • CiviCRM Community Forums (archive) »
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  • Using CiviCase (Moderator: Dave Greenberg) »
  • Deleting Cases
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Author Topic: Deleting Cases  (Read 2351 times)

happyHacker

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Deleting Cases
September 09, 2009, 02:12:35 am
When A case is deleted it can be restored. The screen which shows this only allows for Export or Restoring not removing from the system 9and DB)? How can the unwanted cases be removed completely? Can/Do we need a Delete option?

Thing is, I do a lot of testing and want to remove this stuff from the system.
« Last Edit: September 09, 2009, 02:25:03 am by happyHacker »

Kurund Jalmi

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Re: Deleting Cases
September 09, 2009, 05:25:54 am
Quote
How can the unwanted cases be removed completely?
You cannot delete case completely. You can only trash them.

Kurund
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happyHacker

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Re: Deleting Cases
September 09, 2009, 05:54:54 am
Can you elucidate? I thought "trash" was the american for "delete". I am UK so they mean the same to me. I hope this does not mean I am stuck with this unwanted stuff in the DB!

Yashodha Chaku

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Re: Deleting Cases
September 09, 2009, 06:00:18 am
Quote
I thought "trash" was the american for "delete".
By trash, it means setting "is_deleted" = 1 in the civicrm_case table
and deletion means complete removal of the row.

-Yashodha
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demeritcowboy

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Re: Deleting Cases
September 09, 2009, 08:44:00 am
In clinical case management there are auditing requirements where you can't delete data, so trash (which is like the recycling bin on your desktop) was the alternative. The difference between the recycling bin and this use of the word trash is that you can empty the recycling bin, so actually yes that's confusing. It's not really "trash" in CiviCase, it's "hidden".

If you really want to remove the database entries for now you need to do it at the database level.

happyHacker

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Re: Deleting Cases
September 10, 2009, 11:38:56 pm
OK, that's clear now. Could someone move this post the the list of requests for consideration for a requirement. I would suggest that there is a case removal facility at an admin level (after all admin can access the DB) or combined with a password access to confirm.
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  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using CiviCase (Moderator: Dave Greenberg) »
  • Deleting Cases

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