CiviCRM Community Forums (archive)

*

News:

Have a question about CiviCRM?
Get it answered quickly at the new
CiviCRM Stack Exchange Q+A site
This forum was archived on 25 November 2017. Learn more.
How to get involved.
What to do if you think you've found a bug.



  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Import (Moderator: Yashodha Chaku) »
  • Cannot see custon fields in mapping routine of import
Pages: [1]

Author Topic: Cannot see custon fields in mapping routine of import  (Read 1562 times)

rancov

  • Guest
Cannot see custon fields in mapping routine of import
September 13, 2009, 02:55:24 pm
I have about 20 custom fields in a data group set up as "Contact" (not contact individual).  I am trying to import voter registration dtat.  I have no custom data fields visible in the drop down associated with the column mapping page in import.

I saw a thread here about "truncate the cache>  I did that successfully and it still did not work.  I also saw a thread about some issues with Firefox.  I am running 3.0 firefox.  I disable firebug, still they do not appear.  I even tried the routine with IE .80.  Nothing is working.  Anyone got any ideas?

One last thing.  I did delete the only mapping I had stored thinking that might be the problem.  That did not work either.
« Last Edit: September 13, 2009, 02:58:54 pm by rancov »

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Cannot see custon fields in mapping routine of import
September 13, 2009, 07:34:38 pm

most likely you have enabled the "multiple record" feature of custom group. This feature is quite good, but we dont support import and profiles with these custom groups

also what cache did u truncate. ensure u have truncated the civicrm_cache table

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

rancov

  • Guest
Re: Cannot see custon fields in mapping routine of import
September 16, 2009, 10:45:00 am
All the fields I am trying to import now are all single record fields.  At one time, I had created a data group that had multiple records, but I deleted it.  The cache you mentioned is the one that I cleared.  Is there maybe another table some where that may have a reference to the multiple record type i previously deleted that may be causing the problem?

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Cannot see custon fields in mapping routine of import
September 16, 2009, 11:40:13 am

the cache table is the only one that is used

i would double check the custom group settings to make sure that it is not multiple group. also check that it is for type Contact (or the same type that you are importing)

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

rancov

  • Guest
Re: Cannot see custon fields in mapping routine of import
September 16, 2009, 06:08:22 pm
Thanks Lobo.  On elast Question.  is there an issue between using "Contact" as the type to create records for and "Contact - Individual"?

Donald Lobo

  • Administrator
  • I’m (like) Lobo ;)
  • *****
  • Posts: 15963
  • Karma: 470
    • CiviCRM site
  • CiviCRM version: 4.2+
  • CMS version: Drupal 7, Joomla 2.5+
  • MySQL version: 5.5.x
  • PHP version: 5.4.x
Re: Cannot see custon fields in mapping routine of import
September 16, 2009, 06:34:20 pm

no

lobo
A new CiviCRM Q&A resource needs YOUR help to get started. Visit our StackExchange proposed site, sign up and vote on 5 questions

rancov

  • Guest
Re: Cannot see custon fields in mapping routine of import
September 17, 2009, 05:16:35 pm
Thank you.
Pages: [1]
  • CiviCRM Community Forums (archive) »
  • Old sections (read-only, deprecated) »
  • Support »
  • Using CiviCRM »
  • Using Import (Moderator: Yashodha Chaku) »
  • Cannot see custon fields in mapping routine of import

This forum was archived on 2017-11-26.